Questions from ResQr buyer & Answers from Think Safe President/CEO

August 31, 2009

On August 20th we got a great email from Travis with some very thoughtful questions on our Seizure Disorder Coach.

Seizure Disorder Coach menu

Seizure Disorder Coach menu

Travis’ questions were:

  • What types of seizures?
  • How long does the program say to wait for the person to “recover” before calling emergency rescue?
  • How far does the program go in instructing people to handle epileptics during/after seizures and at what point does it say to call the hospital into the picture?

President/CEO of Think Safe took the time to write Travis this message back:

Great questions….I hope that the following can provide the details you need.  If not, hit us back!
The application is designed for the average layperson providing standard expected first aid care.  That limits us to providing coaching within the app that is in line with the expectations of the national first aid science standards / AHA /ARC standards for response to a medical condition such as yours.
These organizations call for 911 response if the victim is pregnant, diabetic (and having seizures), experiences multiple seizures or a seizure lasts longer than 5 minutes – OR if the seizure has no known cause.
It further states that if you are confused and disoriented to not allow the person to resume “activity”.  (thus, they would not call 911 but they would monitor you)
It then goes into keeping you calm and monitoring.  If you go unconscious it will tell them to provide CPR and if your airway becomes obstructed it will go through Breathing / Choking procedures including clearing airway and recovery position.
The protocols then state to cover with blanket if signs of shock are present (and we tell them the signs of shock).
And then it goes into calling 911 if there are signs of shock.
So, it will tell them to call 911 /advanced care for shock and for the reasons outlined in paragraph 2 of this detail.
Does that help?
I strongly recommend our ResQr First Aid & CPR Coach as a full solution; while it is $5.99 – it will give you an additional $4 worth of ANY medical emergency…and also cover seizure emergencies just like the above application would as well!  But, on a limited budget – at least the $1.99 Seizure coach gives you another tool for a loved/or friend to just use as a confidence builder”.  Make sure they use it once or see it before they have to in an emergency though; while I am sure they would be just fine…at least you can cover your expectations and concerns up front and share with them some of the specifics of your condition and what they can expect.
It is hard to design these apps for specific conditions – I had a father that was severely epileptic and died during GM; he died while home alone.  So, this is close to my heart.  The goal is to give you tools to share with others and to use on others – if you are not alone and can provide assistance to prevent death or disability!
All my best,

Great questions….I hope that the following can provide the details you need. If not, hit us back!

The application is designed for the average layperson providing standard expected first aid care. That limits us to providing coaching within the app that is in line with the expectations of the national first aid science standards / AHA /ARC standards for response to a medical condition such as yours.

These organizations call for 911 response if the victim is pregnant, diabetic (and having seizures), experiences multiple seizures or a seizure lasts longer than 5 minutes – OR if the seizure has no known cause.

It further states that if you are confused and disoriented to not allow the person to resume “activity”.  (thus, they would not call 911 but they would monitor you)

It then goes into keeping you calm and monitoring. If you go unconscious it will tell them to provide CPR and if your airway becomes obstructed it will go through Breathing / Choking procedures including clearing airway and recovery position.

The protocols then state to cover with blanket if signs of shock are present (and we tell them the signs of shock).

And then it goes into calling 911 if there are signs of shock.

So, it will tell them to call 911 /advanced care for shock and for the reasons outlined in paragraph 2 of this detail.

Does that help?

I strongly recommend our ResQr First Aid & CPR Coach as a full solution; while it is $5.99 – it will give you an additional $4 worth of ANY medical emergency…and also cover seizure emergencies just like the above application would as well! But, on a limited budget – at least the $1.99 Seizure coach gives you another tool for a loved/or friend to just use as a confidence builder”. Make sure they use it once or see it before they have to in an emergency though; while I am sure they would be just fine…at least you can cover your expectations and concerns up front and share with them some of the specifics of your condition and what they can expect.

It is hard to design these apps for specific conditions – I had a father that was severely epileptic and died during GM; he died while home alone. So, this is close to my heart. The goal is to give you tools to share with others and to use on others – if you are not alone and can provide assistance to prevent death or disability!

The ResQr family is not meant to be reference guides, but rather tools that assist in a real-time event. If any of you ever have questions on the way ResQr delivers step-by-step instructions on how best deliver emergency first aid, please contact us today.

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Mom to the Rescue!

July 14, 2009

I am constantly amazed by the goodness of people. My employees, my family… I have a new story! I’ll try my best to recap the event…

So Pat (my Mom whom I love dearly) was working her job at the rural Waukon, Iowa Fareway grocery when she heard “Pat! Pat!” …it was a young high school girl that was checking out a customer and was frozen in time – looking straight ahead and not moving by the time Pat looked to the source of the cry.

Mom dropped what she was doing and scurried over to behind the counter. The customer was standing upright but would not respond to some questions and was an odd color – a yellowish gray – and Mom knew something was about to happen. Having years of experience with a severely epileptic husband, my Dad, she knew what to do.

She braced herself close to the person and kept asking questions…and then it happened – the customer fainted. But she was ready! Mom caught her, kept hold and got more help. Her past experience had taught her a valuable lesson and saved this young gal a good knock on the head minimally.

In first aid training sessions I often talk about just being prepared and thinking/processing to your best ability… however, I will admit I have been close by when three people whom all have taken nasty bumps on the noggin from fainting episodes. Why didn’t I react and catch them? What was I thinking? I watched as their color faded…they did not move…there was something wrong…and then bam – they fell as I watched.

Paula's Mom, Pat

Patty-cake (Mom’s nickname) gets the applause on this one. Way to go Mom! I love you!

Think Safe President, Paula Wickham