Pet First Aid and CPR Training – Keeping Our Pets Happy and Healthy!

July 31, 2014
First Aid Funny – Cat CPR! Is this really how to do Cat CPR?

 

What is Pet First Aid and CPR training and why do I need to know about it?

First aid is literally (definition): aid or management that is rendered as soon as a problem is identified at the scene of the injury or illness by those first to respond to a problem until the time when professional care is provided. Many people confuse first aid with specific “specialized advanced (veterinary care) treatments” for illness or injury. First aid care is important for you to provide BEFORE getting to the vet as delays in simple basic care are proven to create more adverse long term health problems or death for your pet.

Don’t be left unprepared when caring for your four-legged family members. When your pet is injured or ill they cannot tell you what is wrong, which is why it is vital that you learn signs and symptoms of pet illness and injuries and what should immediately be done. Learn steps to prepare for emergency situations, to ensure you are ready for any of life’s unexpected events. Pet first aid courses are available to teach you basic pet care, CPR, rescue breathing, Heimlich maneuver, and many vital steps to take in saving your pets life. Learn how to respond to health emergencies and provide basic first aid for the four-legged members of your family. Practice and preparation will help you be calm and effective in an emergency, protecting you and your animal from further injury or suffering.

Why Choose Think Safe’s First Voice Pet First Aid & CPR Course?

Think Safe’s Pet First Aid & CPR Course has been updated with the latest recommended guidelines outlined by the first evidence-based research on how best to resuscitate dogs and cats in cardiac arrest, published in June 2012 by the Reassessment Campaign on Veterinary Resuscitation (ROVER).

Now, with the most up-to-date course on the market, the First Voice Pet First Aid & CPR Course, being prepared is as simple and easy as turning on your computer in the comfort of your own home. If you’re already CPR certified, online Pet First Aid and CPR training is a great addition!

Check out our value-added Pet First Aid Kits – both Basic and Deluxe versions – to supplement your first aid knowledge!

  • Canine and Feline Friendly
  • OWNER friendly
  • Veterinarian Approved

 

Pet First Aid Training

Pet First Aid Training with Basic Pet First Aid Kit

Pet First Aid Basic Kit

Pet First Aid Deluxe Kit

 

For more information, or to purchase the training and/or kit, please complete the following form or contact Think Safe at 888-473-1777.


Think Safe, Unique Life-saving Iowa Company, Receives Patent

June 12, 2014
US Patent 8,647,123B1 Issued to Iowa Company and Founders Paula Wickham & Annette Carter

US Patent 8,647,123B1 Issued to Iowa Company and Founders Paula Wickham & Annette Carter

Think Safe, a Cedar Rapids, IA based company and homegrown Iowa business that started from scratch, based upon the idea of an Iowa citizen, received its first patent in early 2014.  The idea formed what is now known as an Emergency Instruction Device (EID), a technology product being marketed all over the US and in other countries. On February 11, 2014, US Patent8,647,123 was issued and assigned to Retrac, Inc. (now doing business as Think Safe Inc. in Cedar Rapids, Iowa) and company founders and inventors.

Emergency Instruction Device (EID)

Emergency Instruction Device (EID)

The EID patent is a major milestone for Think Safe, which was originally founded in 2004 centrally focused on the idea of the EID.  The EID is often called a CPR & First Aid Assistance device, first aid tablet or talking first aid book and is the only dedicated technology device on the market today that offers first aid and CPR instructions to minimally trained or even untrained people during workplace or public rescue situations.  Key details of product functionality include American Heart Association compliance to cognitive feedback device recommendations, as seen here:  http://www.firstvoice.us/Products/FirstAidCPRAssist/tabid/790/Default.aspx.

The idea behind the EID  product was conceived by Annette Carter, a former flight nurse for St. Luke’s Hospital, to bring resources and knowledge during critical gaps in time between when a trauma occurs and when advanced medical help arrives.  Annette, during her long career of pre-hospital trauma care, saw how such a device could  help make a difference. Today, the Think Safe logo is “Making Minutes Matter” to emphasize the foundation values that remain important to the company going forward.

Dr. Donald Linder with the Emergency Instruction Device outside his hospital in Cedar Rapids, IA.

Dr. Donald Linder with the Emergency Instruction Device outside his hospital in Cedar Rapids, IA

The EID and responder kit systems that can be bundled with the EID provide not only essential and organized medical supplies,  but also audio and text instructions to coach people through emergency situations until help arrives.  Annette’s vision became a reality with the help of several co-inventors listed on the patent: Paula Wickham , Kirk Dighton, and Troy Mundt, who all served various roles in pre-market research or market introduction and sales or distribution of the EID.  The device has been beneficial during many lifesaving situations and testimonials shared by clients, and has had key endorsements in its short lifespan to date (click here for more details). 

The EID or “first aid tablet” can guide people through any major or minor first aid emergency and giving reminders or when to: call 911, check scene safety, use personal protection, provide treatment instructions including information on what not to do,  or what to do after the incident, including key tips on information record keeping or scene cleanup procedures.  Since its’ invention, the EID functionality has been converted to software that can work with any computer or technology device with WiFi access or downloaded software (ResQr) developed by Think Safe.  However, the EID continues to be Think Safe’s signature technology product and the company is proud of the lives it has helped to save as well as the awards we have received that showcase the innovation of the company.

First Voice Systems include an EID and other equipment such as an AED or first aid kit

First Voice Systems include an EID and other equipment such as an AED or first aid kit

The EID is often paired with various specialty first aid or responder kits or an Automated External Defibrillator (AED), depending on risks that exist at the client’s organization or workplace.  Think Safe is an established manufacturer, wholesaler, training services provider, and overall integrator, bringing clients the products and services packages that they need or want to help mitigate risks, decrease panic, and provide confidence during emergency, first aid, or medical illness situations.  The device even allows for users to switch languages mid-instruction for translation of instructions to any other languages also on the EID.  In the United States, the device is sold with English and Spanish as the key default languages.

Think Safe has other patents that are in process and has already filed continuations on the existing patent that protects additional product developments and other unique features of the technology offering.  “You can expect to see more patents issued to Think Safe as the company matures and our product offerings mature and grow in popularity and change based upon customer needs or desires”, states Paula Wickham, Think Safe President.

Think Safe is committed to using technology to develop, manufacture and provide innovative products and solutions which improve training and access to CPR, First Aid, and other essential care during emergency situations, setting new standards for comprehensive emergency readiness and response.  We manufacture innovative products for first aid technology and are a major wholesaler for devices like our First Voice Emergency Instruction Device (EID) and all brands/makes/models of Automated External Defibrillators (AEDs), including services that make things easier for our dealers and customers.  Think Safe’s products are available under the First Voice product line brand name, ResQr, or RescueMate brand name in various countries today.  Think Safe primarily sells the First Voice product line through established distributors or dealers and continues to selectively add new dealers, based upon geographic area or industry focus of the dealer.

Check out our http://www.think-safe.com or http://www.firstvoice.us websites for more information on the products outlined on this blog post or other products and services developed by Think Safe to include: First Voice AED online web-based program management software and First Voice Compliance Management System Software (SaaS offerings);  First Voice AED program medical oversight services;  First Voice or American Heart Association First aid & CPR training (online Elearning, blended learning, or in-person instruction); and other safety-related products and services.

Think Safe won a SAXCIES award for "Best New Safety Product" for the Emergency Instruction Device (EID) invention

Think Safe won a SAXCIES award for “Best New Safety Product” for the Emergency Instruction Device (EID) invention

For more information on the Think Safe EID, check out the product on our website or fill out the form below!


New AEDs installed in NE Iowa Community

June 8, 2014
The Veterans Memorial Health Care Foundation gifted defibrillators to many local law enforcement officials last week following the successful community direct mail fund drive held last fall.  Each Allamakee County deputy as well as the Monona Police Department received a defibrillator for their vehicle to ensure CPR and defibrillation is quickly accessible in all sections of the Veterans Memorial Hospital service area.  Pictured, in front middle receiving the defibrillators are Brian Berger of the Monona Police Department; Clark Mellick, Allamakee County Sheriff, and Barry Olson, Allamakee County Deputy.  Also pictured, left to right are Veterans Memorial Health Care Foundation members Amy Cote’-Hill, Lori Bahr-Stevenson, Nona Sawyer, Craig Lensing, Gloria Krambeer, Wayne Burke, Jeff Mitchell, EMT-P, EMS Supervisor, Veterans Memorial Hospital, Jackie Halverson, Nancy Schoh, Jane Dietrich, Paula Kerndt Wickham, President of First Voice who supplied the defibrillators, and Dennis Lyons also of the Foundation.

The Veterans Memorial Health Care Foundation gifted defibrillators to many local law enforcement officials last week following the successful community direct mail fund drive held last fall. Each Allamakee County deputy as well as the Monona Police Department received a defibrillator for their vehicle to ensure CPR and defibrillation is quickly accessible in all sections of the Veterans Memorial Hospital service area. Pictured, in front middle receiving the defibrillators are Brian Berger of the Monona Police Department; Clark Mellick, Allamakee County Sheriff, and Barry Olson, Allamakee County Deputy. Also pictured, left to right are Veterans Memorial Health Care Foundation members Amy Cote’-Hill, Lori Bahr-Stevenson, Nona Sawyer, Craig Lensing, Gloria Krambeer, Wayne Burke, Jeff Mitchell, EMT-P, EMS Supervisor, Veterans Memorial Hospital, Jackie Halverson, Nancy Schoh, Jane Dietrich, Paula Kerndt Wickham, President of First Voice who supplied the defibrillators, and Dennis Lyons also of the Foundation.

Waukon, IA-May 13, 2014- The community of Waukon, Iowa and surrounding areas are now equipped with new lifesaving devices. Philips Automated External Defibrillators (AEDs) were installed in various locations throughout the community and to local law enforcement and public safety officials, thanks to the direct mail fund drive held by the Veterans Memorial Health Care Foundation last fall. This drive successfully brought in over $25,000 in funds from Allamakee and Northern Clayton County communities. These new defibrillators are located in each city police department in the Veterans Memorial Hospital coverage area, all Allamakee County Sheriff’s vehicles, and the ER of Veterans Memorial Hospital in Waukon as well as several other locations that were noted as high risk areas in need of the devices.

These defibrillators are part of the new Community Cardiac Arrest Specialty Team (CCAST), which was initiated in the community 2 years ago. This team responds to every cardiac arrest reported in the area. The team brings all equipment and performs any initial care needed at the scene instead of waiting until the victim arrives at the hospital, which makes a big difference in rural areas like these. Communities that implement teams like CCAST raise survival rates from 3% to 25%. This team’s survival rate since beginning has been an astounding 75%, proving how beneficial these teams are in communities.

The new equipment deployments were celebrated May 13, 2014, at Veterans Memorial Hospital in Waukon, with the AED recipients including: Brian Berger of Monona Police Department; Clark Mellick – Allamakee County Sheriff; Barry Olson – Allamakee County Deputy; staff of Veterans Memorial Hospital (VMH); VMH Foundation staff and Board members; and Jeff Mitchell, VMH EMS Chief.

AED devices are a critical component in increasing survival rates among sudden cardiac arrest (SCA) victims. SCA is the leading killer in the United States and claims over 300,000 lives annually in the United States alone; more people every year are killed by SCA than by cancer and strokes combined. The key to fighting SCA is defibrillation (use of an AED) within a very short period of time from the onset of SCA. The statistics show that for every minute that passes there is a 10% decreased chance of survival. AEDs allow for defibrillation during the initial minutes after 9-1-1 EMS has been called, those critical early minutes make all the difference between life and death during SCA events.

The Philips AEDs were sourced from a well-established industry integrator and wholesaler, Think Safe. Think Safe has been providing life saving equipment and training for over 10 years, all over the world, and is headquartered in the Cedar Rapids metro area. Think Safe is an innovator in the first aid industry and holds various proprietary patents as a manufacturer of First Voice first aid hardware and software products.

Think Safe has seen the value of implementing AEDs and the lives that can be saved by them. New lifesaving stories can be regularly viewed on their website or Think Safe Blog. Think Safe is dedicated to the fight against SCA and gladly offers AED grants or contributing donations to help offset the costs of lifesaving devices.

Michelle (Kerndt) Scroggs, Paula (Kerndt) Wickham, Jennifer (Snitker) Mittan

Michelle (Kerndt) Scroggs, Paula (Kerndt) Wickham, Jennifer (Snitker) Mittan

Think Safe President and Owner, Paula Kerndt Wickham, is originally from Waukon, Iowa, and attended the event in her hometown. Also in attendance were Michelle Kerndt Scroggs and Jennifer Snitker Mittan, whom are also from Waukon, Iowa and key Think Safe employees at the Cedar Rapids headquarters. “It makes us proud to be providing some of our Think Safe services and software or other products to our hometown area. Congratulations to the local community for stepping up and funding this lifesaving initiative and making it a priority. Not all communities have funded these types of initiatives yet and so we are very proud of our hometown community for their success with this project. While Think Safe manages over 10,000 devices nationally, we want local Waukon family and community members know we were pleased to provide product, services and ongoing servicing for this particular project.”

About Sudden Cardiac Arrest (SCA)

Sudden cardiac arrest (SCA) is a condition in which the heart suddenly and unexpectedly stops beating, causing blood to stop flowing to the brain and other vital organs. SCA usually causes death if it’s not treated within minutes.CPR alone will not restart the heart, so the American Heart Association recommends CPR combined with early defibrillation (within three to five minutes) for the best outcome.

According to the Centers for Disease Control and Prevention (CDC), SCA claims more than 300,000 lives annually in the U.S. alone. It occurs abruptly and without warning, with 84 percent of SCA events occurring outside of the healthcare setting.

 About Think Safe, Inc.

Think Safe, Inc. is committed to bringing technology into the field of emergency readiness and response. Think Safe provides products and services that improve access to first aid and emergency training and improve emergency response outcomes. Think Safe is based in Cedar Rapids, Iowa. To learn more about Think Safe and its products or services, please visit www.firstvoice.us or follow Think Safe at Facebook, Twitter, and their Blog.

 

For more information on SCA, AEDs, or our grant program fill out the form below.

 

 


Starry Elementary receives lifesaving donation of Automated External Defibrillator (AED)

May 1, 2014

Marion, IA- April 29, 2014- The students of Starry Elementary School in Marion, Iowa are celebrating the addition of an Automated External Defibrillator (AED) device to their school. This addition was made possible from a donation made by the children of Jean Ross, a former nurse and friend of the Marion Independent School District.

Jean Ross during her nursing years at Marion Independent School District

Jean Ross during her nursing years at Marion Independent School District

Ross attended the event with her husband, George, and children, Patricia (Karl) Knutson, Nancy (Donald) Christensen, and David (Cheryl) Ross. Not able to attend the celebration was another son, Lachlan (Mary) Ross from North Carolina. The AED funding was provided by the family of Ross to celebrate Ross’s dedication and commitment to children. Starry Elementary has placed a special plaque to honor Ross next to the AED storage cabinet. Ross provided a simple yet appropriate statement during the event, “School is about the kids and it is great the Ross family can do something to help these kids [at Starry Elementary].”

AED devices are a critical component in increasing survival rates among sudden cardiac arrest (SCA) victims. SCA is the leading killer in the United States and does not discriminate based on age. An estimated 5,000-7,000 students under the age of 21 die as a result of SCA every year in the United States. Most of these students never had prior symptoms and were unaware of any heart-related medical condition that may have resulted in SCA. SCA annually claims over 300,000 lives alone in the United States; more people every year are killed by SCA than by cancer and strokes combined. The key to fighting SCA is defibrillation (use of an AED) within a very short period of time from the onset of SCA. The statistics show that for every minute that passes there is a 10% decreased chance of survival. AEDs allow for defibrillation during the initial minutes after 9-1-1 EMS has been called, those critical early minutes make all the difference between life and death during SCA events.

Nancy Alderdyce, Head Nurse for Marion Independent School District has been extremely proactive in preparing the schools for SCA emergencies. Each building in the Marion school district is now equipped with an AED device due to the hard work and diligence of Alderdyce, and several other key people. In addition, staff training for the AED devices are handling lifesaving events remains a focal point for Nancy and the school district. These devices are especially important in the Marion Independent School District because they have certain at-risk students that may have more need for an AED due to diagnosed heart conditions. Usually students that die from SCA have not been pre-diagnosed and suddenly collapse and die. The AED also helps to offset the risk of death from a student not being diagnosed in the past with any heart condition.

The device Starry Elementary is receiving is a Heartsine Samaritan 350P AED. This AED is part of a pay-it-forward program called “Forward Hearts Program”, where any person saved or responder who saves an SCA victim with a Heartsine AED gets to donate a Heartsine Samaritan AED to the organization of their choice.

The Heartsine AED was sourced from a well-established industry integrator and wholesaler, Think Safe. Think Safe has been providing life saving equipment and training for over 10 years, all over the world, and is headquartered in the Cedar Rapids metro area. Think Safe Inc. is an innovator in the first aid industry and holds various proprietary patents as a manufacturer of First Voice first aid hardware and software products.

 

Nancy Alderdyce installing the AED with Jean and George Ross at Starry Elementary

Nancy Alderdyce installing the AED with Jean and George Ross at Starry Elementary

Think Safe has seen the value of implementing AEDs and the lives that can be saved by them. New lifesaving stories can be regularly viewed on their website or Think Safe Blog. Think Safe is dedicated to the fight against SCA and gladly offers AED grants or contributing donations to help offset the costs of lifesaving devices. “Every school, like Starry Elementary, should have or should make plans on how to purchase an AED. It is a rewarding experience when a survivor gets to tell their story and pay-it-forward and is certainly a better outcome than being one of the 300,000 victims. The family of Jean Ross should feel really good about what they have contributed to this school in honor of their mother; this gift will keep giving for decades into the future,” states Think Safe President, Paula Wickham.

Jean Ross, her family, and members of Marion School District staff posing with their new AED

Jean Ross, her family, and members of Marion School District staff posing with their new AED


AED Battery Recycle Program

April 9, 2014

DID YOU KNOW…

Your expired AED battery can be used to create a “Re-Cell” or recycled battery that is manufactured using FDA approved GREEN TECHNOLOGY?

What are recycled AED battery packs and why do I need to know about them?

AED battery packs consist primarily of 2 components:

1.Lithium cells which are common and used in many products.

2. Housing around the cells that fit in specific AEDs. Recycling / Recell simply means replacing the lithium cells within a battery pack with new ones – the exact type and brand that were used originally by the AED manufacturer. The original case (housing) can be recycled multiple times. Here are some facts and features/benefits to the Recell batteries:

  • Battery has an identical warranty to OEM (Original Equipment Manufacturer).
  • FDA approved as a Class III medical device. ANSI/AAMI/IEC standards compliant.
  • Authorized by DOT (Department of Transportation)/United Nations of Tests and Criteria.
  • Full indemnification protection for harm or loss when used by the public.
  • Complete AED warranty coverage (these batteries do not void your AED warranty) when using our battery packs.
  • To purchase “Re-Cell” or recycled batteries (that are much more affordable) you must send us an expired battery.

Why do we Recycle or “Re-cell” the AED batteries?

  • AED batteries contain toxic, ignitable, and reactive hazardous waste that must be disposed of properly.
  • Just the battery housing that is dumped into U.S. landfills every year is equal to 2.3 million water bottles in volume.
  • Eliminate 200 tons of hazardous waste in landfills created annually by lithium AED battery packs.
  • Life saving AED devices should not kill the environment.

What AED batteries?

Philips FR2

HeartStart FRx or Onsite

PhysioControl/Medtronic Lifepak 500

PhysioControl/Medtronic Lifepak 1000

Cardiac Science 9146

Cardiac Science 9141

and more…

GO GREEN. GET RECYCLING NOW!

Call us at 888-473-1777 to verify if your batteries can be recycled or if you get money back.

SEND US YOUR EXPIRED BATTERY & YOU MAY GET UP TO $15.00 per battery!

Please complete the following form with information regarding the EXPIRED AED batteries you are returning. A customer representative will contact you with instructions and payment details. Or, call us at 888-473-1777 or email us!


Recertified Automated External Defibrillator (AED) Shopping?

April 8, 2014

Why buy recertified?  Is it safe?  Recertified AEDs are becoming more popular now that the AED industry is about 25 years old.  There are certain times when a recertified AED may be more viable than a new AED.  Primarily these situations are driven by budget but they also may derive from the need for brand consistency and perhaps the AED manufacturer is no longer making a certain model/brand.

• Zoll AED Plus: 7 years
• Zoll AED Pro: 5 Years
• Cardiac Science Powerheart G3: 7 years
• Cardiac Science Powerheart G3 Pro: 5 Years
• Physio-Control LifePak CR Plus: 8 years
• Physio-Control LifePak CR Express: 5 years
• Physio-Control Lifepak 1000:   5 years
• Heartsine Samaritan PAD AED: 10 years
• Defibtech Lifeline AED:  5 years
• Philips HeartStart Onsite AED:  5 years
• Philips HeartStart FRx AED:  5 years – See more at: http://www.aed.com/new-vs-re-certified-aeds#sthash.fmpbzgHL.dpuf

There are many questions when purchasing used or recertified AED devices.   The truth is that  people should not be able to tell the difference between a new and/or used recertified AED.  What are the differences?

New AED

  • Never been used
  • Longer warranty (usually 5-10 years)
  • New battery, electrodes, and accessories

Recertified AED

  • Previously used (usually traded-in when customer switches models or upgrades, sales rep demo unit)
  • Tested/Passed Tests done by biomedical certified professionals before resold
  • Warranty (3 months to 5 years, varies by company certifying or brand/model)
  • New battery, pads, but some other accessories may be used (case, download cable, etc)
  • Required to meet same performance standards as new devices
Are Recertified AEDs safe?  They are deemed safe only if the source performs the right testing and recertification procedures checklists are followed.

AED Recertification Checklist and Questions to Ask:

AED will be upgraded to current software updates for brand/model and current AHA guidelines (if upgrade available from manufacturer)

Each unit is connected to a defibrillator analyzer to simulate a shockable rhythm, and 3 shocks are delivered to assure the joule output is within FDA guidelines

All device and performance information is recorded and stored in both electronic and paper form

Visual inspection to ensure AED is in acceptable cosmetic condition

Device is thoroughly and meticulously cleaned

AED is accessorized and made patient-ready with electrodes and batteries installed

AED is turned on to initiate self-test that assures it is ready to be used in a rescue event

Battery and Pad expiration dates are recorded for automated setup of client reminders 90 days in advance of any replacement needed by end user

Package for shipment is prepared; AED should be shipped without battery installed

Quality Control inspects package for proper accessories and compared to packing slip

Order is professionally packed in accordance to Fedex/UPS regulations

AED tracing is submitted to the original manufacturer in accordance with FDA regulations

Before purchasing a recertified AED you should ask the dealer questions aside from finding out their conformity to testing procedures above.  Here is a list of appropriate questions to ask before buying and finding out the hard way that your investment was not a wise choice.

  • What is the warranty of the device?  What does the warranty cover?  What was the original factory warranty that has expired?
  • Are these units tested and what’s the process?
  • Are you an authorized dealer? For all manufacturers and brands?
  • Is the unit in stock? What is the serial number? When was it manufactured?
  • What is the return policy?
  • Does your company have liability insurance? (products and Errors & Ommissions/Professional? & General)?
  • Does the company provide any indemnity coverage or insurance certificate?
  • Does the device come with a loaner program if servicing is needed?
  • What accessories come with the AED?  Does 1 or 2 sets of pads come with it?  A case?  Download/upload cable or accessory?  User guide?  Operating manual?
  • Do you need to register the device with the manufacturer or will they?
  • What shape / condition is the unit in?  Can you see a picture? Was it used daily or infrequently?
  • Is this a monophasic or biphasic unit? (all AEDs should be biphasic per current AHA guidelines; older models may be monophasic)
  • Is there a training DVD or link that shows how to use the AED? Have them provide this, if so.
  • How expensive are replacement batteries and pads/electrodes?  How often do they need to be replaced?
  • How easy to find are the consumables – batteries and pads?  Is the manufacturer still manufacturing them?  Are they available after-market or generic?
  • How much would servicing cost if the AED needed servicing?  What are the procedures for servicing?
  • Is the most current software available installed on the unit?
  • Doe the device come with free download software and accessory tool?
  • Are recycled batteries available for the AED? What are the costs? Availability?
  • What is the perceived life left on this unit?
  • Is there a trade-in program for trading up to another AED (new or recertified) in the future?

Can You Tell Which AED
is New vs Recertified?

Our goal at AED.com is to give you outstanding service and
prodducts of the highest quality regardless of whether the
product is New or Recertified. We know you cannot tell
the difference in the products, but we assure you that one
of them is not new. That lack of distinction is the result we
labor for on every recertified device we sell.

– See more at: http://www.aed.com/new-vs-re-certified-aeds#sthash.fmpbzgHL.dpuf

Can You Tell Which AED
is New vs Recertified?

Our goal at AED.com is to give you outstanding service and
prodducts of the highest quality regardless of whether the
product is New or Recertified. We know you cannot tell
the difference in the products, but we assure you that one
of them is not new. That lack of distinction is the result we
labor for on every recertified device we sell.

– See more at: http://www.aed.com/new-vs-re-certified-aeds#sthash.fmpbzgHL.dpuf

Our goal at AED.com is to give you outstanding service and
prodducts of the highest quality regardless of whether the
product is New or Recertified. We know you cannot tell
the difference in the products, but we assure you that one
of them is not new. That lack of distinction is the result we
labor for on every recertified device we sell. – See more at: http://www.aed.com/new-vs-re-certified-aeds#sthash.fmpbzgHL.dpuf

GO GREEN. GET RECERTIFIED!

Think Safe has recertified devices!  Need budget relief?  For current in-house inventory of available recertified AEDs and pricing from Think Safe (and all answers to the questions above about these recertified AEDs), please complete the form below, or call us at 888-473-1777.


Philips AED Recall

March 3, 2014


Philips has recently issued a recall on their HeartStart Home and OnSite (HS1) AEDs.

Affected Devices :  Serial Number A13G-#####

If you have purchased a Philips device in 2013 or after,  please read the information below to see if you are affected. If you are affected contact Philips immediately for a replacement device at 1-800-263-3342 and select OPTION 5.  Live technical support is available Monday through Friday, 7:00AM to 5:00PM PST.  You can also leave a message 24 hours a day, seven days a week and a customer support representative will return your call promptly on the next business day.

Read the letter from Philips:

Philips Field Note 2014 FEB 10

Models Affected: M5066A and M5068A.  Affected Devices have Serial Number A13G-#####

Problem: Contact pins contaminated preventing a connection from pads cartridge to the AED.

Other AEDs under recall:

Recall Date: 01/13/2012
Title: Cardiac Science Notifies AED Customers of Voluntary Medical Device Recall.
Units: Cardiac Science Powerheart, CardioVive, CardioLife; GE Responder and Responder Pro; and Nihon-Kohden Automated External Defibrillators (AEDs)
selected Powerheart models, 9300E, 9300P, 9390A, 9390E, 11,000 units worldwide.
Issue: Cardiac Science is conducting a voluntary recall of a limited number of automated external defibrillators (AEDs) manufactured between July 1, 2011 and December 30, 2011. The affected AEDs contain a circuit board manufactured with a component that may fail unexpectedly due to a supplier manufacturing defect. If the component were to fail during a rescue attempt, the AED may not deliver defibrillation therapy. This issue was detected at the Cardiac Science factory through our standard quality control processes. We have no reports of this issue impacting a rescue. This action is being conducted with the knowledge of the appropriate Regulatory Agencies.
Fix: enter serial number, if on the list contact Cardiac Science and have repaired at no cost.
Alert Documentation
Need help with recalls for your device? Contact Think Safe!
Recall Date: 06/29/2010
Title: Mandatory Software Update for Field Correction: AED resistor and AED relay
Does your unit need to have the 11/13/09 corrective action?
Fix: enter serial number, if on the list download and install the software update
Alert Documentation
Need help with recalls for your device? Contact Think Safe!
Recall Date: 02/03/2010
Title: Cardiac Science Notifies AED Customers of Voluntary Medical Device Recall
Fix: If on the list, remove from service immediately. CS will replace the AED
Need help with recalls for your device? Contact Think Safe!
Recall Date: 11/13/2009
Title: Voluntary Medical Device Correction: AED resistor and AED relay
Fix: Install mandatory software update on all models
Alert Documentation
Need help with recalls for your device? Contact Think Safe!
Recall Date: 10/09/2009
Title: Factory-Testing Corrective Action
Fix: If on the list, send unit to CS for testing
Need help with recalls for your device? Contact Think Safe!
Recall Date: 12/03/2014
Title: PadPro and R2 Multi-Function Defibrillation Electrodes because they will not work with Philips FR3 and FRx AEDs.
Units:

  • Adult Radiotransparent Electrode
    • Catalog Number: 2001H, 2001H-C, 2001H-PC, 2516H, 2516H-PC
  • Pediatric Radiotranslucent Electrode
    • Catalog Number: 2603H
  • Mini Pediatric Radiotranslucent Electrode
    • Catalog Number: 2602H
  • Pediatric R2 Multifunction Electrode
    • Catalog Number: 3115-1750
  • R2 Multifunction Electrode
    • Catalog Number: 3115-1751

 

Issue: Electrodes will not work with Philips FR3 and FRx AEDs. Philips made changes to the connector design of their FR3 and FRx AEDs. Because of these changes, the CONMED electrodes will no longer work with these AEDs. The FRx AED requires electrode pads be connected to the device before it is used. The AED will make a continuous alarm chirp to alert the user that the correct pads are not connected. The FR3 does not require electrode pads to be pre-connected. Users will not know that the pads do not work until they try to use the AED. This may result in a delay in delivering the electrical therapy needed to revive a patient. Delay in therapy could result in serious injury or death.
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Recall Date: 03/14/2011
Title: Defibtech LLC, Lifeline and ReviveR AEDs: Software Defect May Cancel Shock
Units: Model DDU-100 series with software version 2.004 or earlier, sold under the brand names Lifeline and ReviveR.
65,885 AEDs distributed in the United States are subject to this recall.
Issue: AEDs using software version 2.004 or earlier may cause the device to cancel shock during the charging process. Failure to provide appropriate therapy may result in failure to resuscitate the patient.
Fix: Customers can check the nine-digit serial number on the back of their AED against the list published by Defibtech to see if their devices are affected.
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Recall Date: 05/21/2010
Title: Defibtech LLC, DBP-2800 Battery Pack for ReviveR AED
Units: DBP-2800 Battery Pack for the Defibtech ReviveR AED
Fix: Contact Defibtech for correction
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Recall Date: 09/12/2012
Title: HeartSine Samaritan 300/300P PAD Voluntary Recall
Units: HeartSine Samaritan 300/300P PADs, if your unit was recalled you will have received a letter directly from HeartSine.
Units affected are:
0400000501 – 0700032917
08A00035000 – 10A0070753
10C00200000 – 10C00210106
Issue: Off/On issue, battery management software issue.
Fix: Contact Think Safe 319-377-5125, 8 AM through 5 PM CST, Monday through Friday
Alert Documentation
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Recall Date: 10/27/2017
Title: Recalls Defibrillation Electrodes Due to Incorrect Placement Instructions for Infants Depicted on Artwork
Units: Model/Item Numbers: 11101-000016 and 11101-000017
Lot codes: 713609, 717912, 713904, 718033, 715008, 719323, 45932237, 46042286, 45979590, 46050960, 45979954, 46052545, 46007867, 46061770, 46023185, 46063054, 46023823, 46078012
Manufacturing Dates: April 27, 2017 to August 10, 2017
Distribution Dates: May 30, 2017 to September 4, 2017
Devices Recalled in the U.S.: 7,973 units nationwide
Issue: Physio-Control Inc. is recalling infant/child defibrillation electrodes because the artwork on the pads within the packaging shows incorrect placement instructions for infants. There is no issue with the performance or function of the defibrillation electrodes. However, incorrect placement of the electrodes on an infant may result in failure to deliver an effective shock to an infant in cardiac arrest. A delay in therapy could result in serious injury and/or death.
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Recall Date: 01/13/2017
Title: LIFEPAK 1000 defibrillator due to reported instances where the device has shut down unexpectedly during patient treatment.
Issue: The company has determined that this intermittent connection is a result of wear and subsequent oxidation formation between the battery and device electrical contacts. This condition can occur over time in LIFEPAK 1000 devices that are exposed to vibration and have a battery installed for long periods of time. This issue can potentially affect any LIFEPAK 1000 device, however customers with non-rechargeable batteries who do not routinely remove the battery for inspection, as indicated in the LIFEPAK 1000 Defibrillator Operating Instructions, are more susceptible to this issue.
Fix: Customers are also being advised to implement a weekly schedule of battery removal and reinstallation for all LIFEPAK 1000 devices. The removal and reinstallation of the battery will clean the contacts of oxidation and will reduce the likelihood of this issue from occurring. Physio-Control will be initiating a hardware device correction for all affected LIFEPAK 1000 devices and the company will contact customers to schedule device corrections once the hardware correction is ready for implementation. The company will provide customers with updated information regarding the timing for this device correction at the website URL shown below, when it is available.
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Recall Date: 07/19/2013
Title: 2013 class 2 recall of Lifepak 500 AED (all parties contacted so no remaining devices left to be upgraded)
Units: LIFEPAK 500 PART NUMBERS: 3011790-001568, 3011790-001574, 3011790-001627, 3011790-001634, and 3011790-001650.
Issue: The LIFEPAK 500 Automated External Defibrillator (AED) could be susceptible to malfunction due to an assembly error. If affected, the malfunction would be the result of internal shorting on a printed circuit board assembly and could render the device inoperable.
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Recall Date: 04/10/2013
Title: 2013 CR Plus and Express AED recall: (over 130,000 AEDs affected)
Units: LIFEPAK CR Plus and LIFEPAK EXPRESS defibrillators. Product part’s numbers: 3200731-xxx, 3202177-xxx, U3200731-xxx, and U3202177-006.
Issue: LIFEPAK CR Plus or LIFEPAK Express Automated External Defibrillators (AEDs) are recalled due to the potential to experience an early internal battery depletion issue.
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Recall Date: 07/ 26/2011
Title: 2011 Lifepak 500 recall:
Units: LIFEPAK 500
Issue: The potential reliability issue is the result of a design characteristic of a SRAM (Static Random Access Memory) electronic component on the main printed circuit board assembly.
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Recall Date: 07/31/2009
Title: Physio-Control Inc., LIFEPAK CR Plus Automated External Defibrillators (AEDs)
Units: Physio-Control LIFEPAK CR PLUS AEDs with the serial numbers below are affected by this recall.
Serial Numbers:
37026963, 37026983, 37026984, 37026997, 37027002,37027008,
37027039, 37027040, 37027049, 37027053,
37027063, 37027065,
37027066, 37027070, 37027071, 37027073, 37027075, 37027090,
37027099, 37027105
37027122, 37027197, 37027529, 37027569,
37031393,
37037850, 37037893, 37037986, 37038002, 37038211,
37038365, 37135986, 37154526, 37154638
Issue: An extremely humid environment may cause the LIFEPAK CR Plus AED to improperly analyze the rhythm correctly and may cause the device to delay or fail to delivery therapy.
Fix: Contact Physio-Control Customer Care
1-800-442-1142, 6 AM through 4 PM Pacific Time
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Recall Date: 10/30/2008
Title: CR Plus 2008 recall:
Units: LIFEPAK CR Plus
Issue: The device may not power on although it indicates it is ready for use and would not be able to provide defibrillation therapy.
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Recall Date: 10/30/2008
Title: 2008 Lifepak Express recall:
Units: LIFEPAK Express
Issue: The device may not power on although it indicates it is ready for use and would not be able to provide defibrillation therapy.
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Recall Date: 08/04/2007
Title: Lifepak 500 – 2007 recall
Units: biphasic LIFEPAK 500 automated external defibrillators (AEDs) with software version 4.4 or lower; Part Nos. 3011790-XXXXXX, D3100790-XXXXXX, and U3011790-XXXXXX . (XXXX indicates various non-contiguous numbers)
Issue: Reduced Shock- the device may deliver 100 Joule (J) to a patient, which is less than the recommended factory minimum default setting of 200 J.
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Recall Date: 06/21/2007
Title: Lifepak Express – 2007 recall
Units: LIFEPAK EXPRESS defibrillator
Issue: Premature battery depletion due to electrical component failure
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Recall Date: 06/21/2007
Title: CR Plus – 2007 recall
Units: LIFEPAK CR Plus
Issue: Premature battery depletion due to electrical component failure
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Recall Date: 03/29/2007
Title: CR Plus – 2007 (march) recall
Units: LIFEPAK CR Plus
Issue: LIFEPAK CR Plus defibrillators with software version 1.16 or lower may miscalculate the HLC battery capacity and result in the CHARGE-PAK battery charger icon/indicator to display and falsely indicate battery needs replacement.
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Recall Date: 02/23/2006
Title: CR Plus – 2006 recall
Units: LIFEPAK CR Plus
Issue: One of the printed circuit board assemblies may be contaminated with solder flux which can cause a short that may render the device inoperative.
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Recall Date: 02/22/2006
Title: Lifepak 500 – 2006 recall
Units: LIFEPAK 500
Issue: Component leads may have intermittent connection to the printed circuit board assembly pads – which could render the device inoperative.
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Recall Date: 10/19/2005
Title: Lifepak 500 – 2005 recall (cases)
Units: a) Hard shell carry case for the Lifepak 500 AED.
Catalog number 3005384-000 through 002,
Recall # Z-0004-06;
b) Hard shell carry case for the Lifepak CR Plus.
Catalog number 3201582-000 through –002,
Recall # Z-0005-06
Issue: Some hard shell carry case for Lifepak 500 and Lifepak CR Plus automated external defibrillators may have blocked pressure vent which may make it difficult to open the case after a sudden decrease in altitude (such as in aircraft landing or mountain descent).
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Recall Date: 10/04/2005
Title: Lifepak CR Plus – 2005 recall (cases)
Units: Hard shell carry case for the LIFEPAK CR Plus.
Issue: Some hard shell carry case for LIFEPAK 500 and LIFEPAK CR Plus automated external defibrillators may have blocked pressure vent which may make it difficult to open the case after a sudden decrease in altitude (such as in aircraft landng or mountain descent).
Fix: On 7/12/05 the firm issued a letter to customers instructing the customers to inspect the cases for blocked vent. If the customer noted that the vent was blocked, to contact the firm for a replacement case. The firm provided response cards for the customers to return stating they had inspected their units.
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Recall Date: 03/10/2005
Title: Lifepak 500 2005 recalls
Units: LIFEPAK 500
Serial numbers – various, noncontiguous Part numbers – 3005400-XXX, D3005400-XXX, U3005400-XXX
Issue: Potential to not detect patients at the low end of the patient impedance range.
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Recall Date: 02/03/2005
Title: Certain Medtronic LIFEPAK 500 Automated External Defibrillators
Class 1 Recall
Units: LIFEPAK 500 automated external defibrillators (AEDs), part numbers 3005400-XXX, D3005400-XXX and U3005400-XXX. This action affects 1,924 devices. All were manufactured in 1997.
Issue: The affected AEDs may display a “Connect Electrodes” message and then will not defibrillate the patient, even when the electrodes are properly connected.
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Recall Date: 07/20/2004
Title: Lifepak 500 – 2004 recalls
Units: LIFEPAK 500
Issue: Potential for batteries to malfunction due to battery cell rupture.
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Recall Date: 06/12/2003
Title: Lifepak CR Plus – 2003 recall
Units: LIFEPAK CR Plus
All serial numbers below 31058753
Issue: Defibrillation therapy may be delayed or not delivered for persons needing defibrillation therapy.
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Recall Date:
Title: Lifepak Express – 2006 recall
Units: LIFEPAK EXPRESS
Part number 3202177-00 through -002 Serial numbers listed above with the CR Plus
Issue: One of the printed circuit board assemblies may be contaminated with solder flux which can cause a short that may render the device inoperative.
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Recall Date:
Title: 2008 CR Plus recall:
Units: LIFEPAK CR Plus
Issue: This recall is being conducted due to the device being configured with the incorrect software for semi-automatic instead of fully automatic use. When the device is needed for a cardiac arrest emergency, the device will require that the user press the shock button instead of automatically delivering a shock as per the normal operation of the fully automatic device.
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Recall Date: 2/16/2018
Title: Field Action for R92 Resistor Issue
Units: A limited number of Philips HeartStart Home and OnSite (HS1) and Philips FRx units are affected by this action.
Serial numbers
of all affected devices.
Home/Onsite: A02I-xxxxx – A13B-xxxxx
FRx: B04L-xxxxx – B13B-xxxxx
Issue: The issue affects certain HS1 (OnSite) and FRx defibrillators, which contain a component called a
resistor that, under extremely rare circumstances, may fail when high voltage is applied. In all
instances of resistor failure, the AED will initially communicate the failure by emitting a pattern
of triple chirps.
Fix: If your device is part of this notification and is still under warranty, customers may choose to receive a refurbished exchange unit at no cost If a device is no longer under warranty or if customers wish to purchase a newer model
replacement for their present AED. Philips is offering trade-in rebates, ranging from $50 to $625,
depending on the age and model of the affected AED. To request a warranty exchange unit or a
trade-in rebate, or to obtain additional information, customers should contact Think Safe at 888-473-1777.
Alert Documentation
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Recall Date: 02/09/2018
Title: HeartStart MRx Defibrillators Recall
Units: Model/Item numbers: M3535A, M3536A
Issue: Philips is recalling the HeartStart MRx Defibrillator due to a defect in the device’s Gas Discharge Tube (GDT). The GDT has micro cracks which allows internal gasses to escape and causes the tubes to not function as expected. This also permits an electrical current surge to cross the device’s designated resistors, which will damage the resistors and prevent the device from working while in automated external defibrillator (AED) mode.

As a result of this GDT defect, the HeartStart MRx may fail at any time, including when delivering repeated shocks in AED mode, or during the periodic Operational Check outlined in the device’s Instructions for Use. If the device is used in AED mode after failure, the device will not deliver patient therapy. Continued use of the device in AED mode after failure may lead to serious patient injury or death.

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Recall Date: 2/14/2014
Title: Feild Safety Notice: Contact Pin Contamination
Units: A limited number of Philips HeartStart Home and OnSite (HS1) models M5066A
and M5068A are affected by this action. Philips has identified the serial numbers
of all affected devices.
Issue: In a limited number of HeartStart Home and OnSite (HS1) AEDs, one or both
contact pins may be contaminated by residue from the soldering process. This
contamination could prevent an adequate connection between the pads cartridge
and the AED.
Fix: If you are have an affected device, please contact Philips for a replacement AED at 1-800-263-3342 and select option 5. Live technical support is available
Monday through Friday, 7:00AM to 5:00PM PST. You can also leave a message
24 hours a day, seven days a week; a customer support representative will
return your call promptly on the next business day.
Please keep your AED in service until you receive a replacement if there are no
alternative defibrillators readily available.
Alert Documentation
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Recall Date: 12/28/2012
Title: Philips HeartStart FR2+ defibrillator discontinuance
Units: FR2+
Alert Documentation
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Recall Date: 10/30/2012
Title: AED Maintenance Information
Issue: Philips wanted to inform FRx and OnSite HeartStart AED owners of potentially misunderstood alerts from their AEDs.
Alert Documentation
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Recall Date: 06/02/2010
Title: Voluntary recall: Specific Philips HeartStart HS1 and FRx Defibrillators
Units: HS1 (models M5066A and M5068A) and FRx
(model 861304) automated external defibrillators. The units affected by the recall
were manufactured by Philips in March 2010.
Fix: Perform serial number look up on company website, company will direct further if
your unit is affected.
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Recall Date: 02/25/2009
Title: Welch Allyn AED 10 Recall Information
Units: Welch Allyn AED10 or MRL JumpStart defibrillator
* Part numbers 970300x, 970302x, 970308x, 970309x, 970310x, 970311x, where “x” specifies the language as English, Dutch, Danish, Chinese, French, German, Italian, Polish, Spanish, or European English
Issue: Low Energy Shock, Electromagnetic Noise Interference, Unexpected Shutdown During Use, Blown Fuse, Loss of Voice Prompts Shutdown in Cold Temperatures
Fix: Contact Think-Safe (888)473-1777
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Recall Date: 02/12/2009
Title: ZOLL Medical Corporation, ZOLL AED Plus Defibrillator, Class 1 Recall
Units: ZOLL AED Plus Defibrillator, Class 1 Recall Units Recalled: This product was manufactured from May, 2004 through February, 2009 and distributed from May, 2004 through February 9, 2009.
Issue: The AED failed to deliver the defibrillation energy.
Fix: The company sent their distributors and customers an initial recall letter on February 12, 2009 by certified mail. This letter instructed customers to replace their batteries every three years. The company then sent their distributors and customers a follow-up recall letter on March 31, 2009 by certified mail. This letter instructed customers to download new software for their devices and to remove any battery replacement reminder labels.
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