March 18, 2016
Your Training Challenges
Because what you need is unique
Getting OSHA-compliant training is easier said than done. Multiple-location companies and franchise organizations are faced with unique challenges when it comes to providing staff training:
- High turnover
- Budget impact
- Multiple locations and departments
- Training time
- High Staffing Needs
What you need is affordable, flexible training options, customizable to fit your organization’s unique structure, staff, time frame, and budget. And that’s exactly what First Voice Training provides.
Who We Are
Innovators in our industry
We are in the business of making minutes matter. From the crucial minutes that occur after the onset of a medical emergency to the minutes it takes to complete a training course, we believe that every single minute counts. So we’ve made it our mission to provide first aid supplies, technology, and training that save time and money but don’t skimp on quality.
How We Can Help
Engaging technology, empowering people
1.Unlimited Access and Controlled Cost Models at an Enterprise Level
As a multiple-location company or franchise, ensuring that all your employees receive mandatory training can be both complex and costly. Our answer to that is a cost-efficient training system with no employee access ceilings.
Access
A rotating door for employees is a reality faced by many industries, and it makes training difficult and often too prohibitive in time and labor costs. However, First Voice Training allows employees to train anytime—that’s 24/7 access on all 365 days of the year. This flexible system means that training no longer has to be done during times of key field activity, such as during hands-on, in-store, or on-floor hours. With no limit on who can be trained, and when, you control outgoing spend and get more value for your money spent.
All of our training courses are OSHA compliant and up to date with the most recently approved science protocols for emergency preparedness, CPR, first aid, and workplace violence. And, courses even cover the required equipment you have at your facility and how to use the equipment, which helps with OSHA-compliance safety initiatives.
Cost
We offer controlled costs, which allow for best-practice compliance and affordable, tracked training solutions that are sustainable for organizations with high staffing models and high staff turnover.
Many of our clients pay under $1–5 per person per year, a low price that is unheard of in the training and compliance industry.
We can do this because we offer enterprise training for emergency preparedness and safety on a cost-per-location basis, as opposed to a cost-per-employee basis. By paying a low-cost annual service subscription per location, you can train your employees anytime. Our fixed cost-per-location pricing model, in fact, often saves you money on the traditional courses we offer from our core course product catalog.
2.Additional Revenue Streams for Your Business
Our turnkey system is an excellent reselling opportunity for your organization to provide to franchisees for state and/or federal requirements. We allow franchises to license and brand our training to sell internally to the franchisees as a corporate overhead fee income stream. This allows for additional revenue streams at the corporate level while meeting the needs of franchisees and providing very low bulk volume training course access.
3.Flexible Integration
As the licensed and intellectual property holder and content editor, we are able to white label our accredited training to your franchises at a these low pre-approved rates. Or, we plug our curriculum and content into your existing learning management system (various solutions exist on how to do this). This system is turnkey and allows for quality service to be provided at a discounted rate due to the bulk training volume of organizations like yours. Basically, we price it out per location per year so that it’s affordable to you and helps you meet your bottom-dollar budgeting needs for new account acquisition.
Your Course Needs
Relieve the Stress of Training
Most states require social services to facilitate both mandatory reporter and universal precautions (BBP) training, and any workplace is supposed to offer first aid and CPR training opportunities to employees that are potential responders for workplace emergencies. Our training solutions are effective, and we are more than happy to provide OSHA and state codes information to supplement your knowledge about your organization’s compliance needs. Use the More Information button below to request a copy of our Enterprise Training Packages sheet to see what our effective, affordable training model looks like.
This model is sustainable, compliant, affordable, and easy to track. Administrators are allowed to track the progress (0–100%) of their employees online anytime to ensure course completion, or reports can be proactively delivered to the administrators.
We are able to accommodate nearly any emergency preparedness, first aid and CPR, or related safety training course topic needed. Our training medians consist of a multitude of options extending from online to hands-on or blended techniques, including an in-house Train the Trainer program to meet core hands-on skills requirements, if needed. Check out some of our options below.
Interested in finding out how Think Safe’s products can benefit your workplace? Simply contact Think Safe at 888-473-1777 or click on the More Information button, and we’ll be happy to contact you. Or, if you like what we do, refer us to a friend!
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Classes, CPR and First Aid Classes, CPR and First Aid Training Classes, CPR Class, CPR Training, CPR Updates, Emergency Preparedness, First Aid & Safety News, First Aid Class, First Aid News & Tips, First Aid Training, Liability, Liability Issues & Updates, medical emergency, OSHA, Safety, Safety Standards, Standards, Standards & Regulations, state laws, sudden cardiac arrest, Uncategorized | Tagged: AED, compliance, CPR, Emergency, Emergency Preparedness, first aid, first aid kit, First Voice, first voice training, Health, Life saving, mandatory reporter, mandatory training, OSHA, Safety, SCA, sudden cardiac arrest, Training, universal precautions, workplace safety | 
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Posted by Think Safe, Inc.
December 3, 2015
A new case study, prepared by Think Safe, provides the key resource material on proper yet lower maintenance servicing procedures, tools (including ordering and inspection logs and alerts), and reporting requirements. Additionally, the case study includes best-practice recommendations for medical and first aid programs in workplaces with a higher risk of injury.
The key focus of this case study is OSHA mandates (ANSI regulations) and how in-house safety programs can build refresher training into lower maintenance first aid or emergency medical preparedness programs.
To request a copy of this case study so you can learn how your workplace can benefit from this cost-saving information, simply call us at 319-377-5125 or click more information below and fill out the form.
More Information
Leave a Comment » | AED, AED laws, Automated External Defibrillator (AED) News, Emergency Preparedness, First Aid & Safety News, Liability, Liability Issues & Updates, medical emergency, Safety, Safety Standards, Standards, Standards & Regulations, state laws, Uncategorized | Tagged: AED, AED news, CPR, Saved, Heart, Heart attack, emergency, 911, response, life, American heart association, grants, aed grants, defibrillator, cardio, health, aed implementation, aed maintenance, aed | Permalink
Posted by Think Safe, Inc.
October 29, 2015
Automated external defibrillators (AED) are the number one treatment for sudden cardiac arrest (SCA), one of the nation’s leading killers. They are portable, user-friendly devices that even lay rescuers can use in an emergency to help save a life. As a result, many workplaces are required by law to have them on-site and many other workplaces have them on-site simply because they recognize their value as life-saving technology. AEDs are smart, responsible devices to have in your first aid and medical emergency tool belt, but owning one does come with liability.
So, you want to provide a safe working environment and be as prepared as possible in the event of SCA, but how can you be sure you’ve fully mitigated all AED program legal risk for your facilities or organization? Here’s the answer: know your state AED owner laws. AED owner laws exist in every state but vary widely. These laws require administrative and/or operational procedures for AED programs, help provide Good Samaritan and civil liability immunity protection, or even mandate AED ownership and deployments.
State AED owner laws do impact AED program operations and create or mitigate liability risk. It is important that you have an accurate and complete understanding of your state’s AED laws so you can ensure regulatory compliance, avoid costly administrative sanctions, and preserve any available Good Samaritan or civil liability immunity protections as an AED owner or for AED users within your organization.
That said, navigating state laws can be tricky and time consuming. That’s why some companies try to sell you a subscription to accessing information on state laws, with discounted multi-seat subscriptions for larger organizations. But, why pay when you can get your AED state law information for free through the First Voice State AED Laws portal?
That’s right, we offer a no-cost subscription that makes learning about and mitigating the risks of AED ownership a snap! All you have to do is visit our AED State Laws page and fill out the form. We’ll get back to you within one (1) business day, and you’ll be well on your way to safe, informed AED ownership.
We hope to you hear from you soon, and we thank you for helping us every day to make minutes matter!
Leave a Comment » | AED, AED laws, Automated External Defibrillator (AED) News, Emergency Preparedness, First Aid & Safety News, first aid kits, Liability, Liability Issues & Updates, medical emergency, SCA, state laws, sudden cardiac arrest | Tagged: AED, AED batteries, AED blog, AED costs, AED donation, AED event, AED federal law, AED fund, AED fundraiser, AED grants, AED Guidelines, AED high risk, AED law, AED lawsuits, AED legal, AED legislation, AED liability, AED lifesaving event, AED maintenance, AED mandates, AED medical directors, AED program, AED promo, AED recommendations, AED savings, AED software, AED Solutions, AED state law, AED suggestions, AED survivor, AED training, AED use, American Heart Association, Cardio, child CPR, CPR updates, Defibrillator law, Defibrillator legislation, Defibrillator Tips, Emergency, Emergency Preparedness, First Voice, Hands only cpr, Health, heart attack, Life saving, life-threatening, National Safety Council, Response, samaritan, saved, Standards, Think Safe, tips, Training | Permalink
Posted by Think Safe, Inc.
March 3, 2014
Did you know about this Philips AED
Recall?
Philips has recently issued a recall on their HeartStart Home and OnSite (HS1) AEDs.
Affected Devices : Serial Number A13G-#####
If you have purchased a Philips device in 2013 or after, please read the information below to see if you are affected. If you are affected contact Philips immediately for a replacement device at 1-800-263-3342 and select OPTION 5. Live technical support is available Monday through Friday, 7:00AM to 5:00PM PST. You can also leave a message 24 hours a day, seven days a week and a customer support representative will return your call promptly on the next business day.
Read the letter from Philips:
Philips Field Note 2014 FEB 10
Models Affected: M5066A and M5068A. Affected Devices have Serial Number A13G-#####
Problem: Contact pins contaminated preventing a connection from pads cartridge to the AED.
Other AEDs under recall:
| Recall Date: 01/13/2012 |
| Title: Cardiac Science Notifies AED Customers of Voluntary Medical Device Recall. |
Units: Cardiac Science Powerheart, CardioVive, CardioLife; GE Responder and Responder Pro; and Nihon-Kohden Automated External Defibrillators (AEDs)
selected Powerheart models, 9300E, 9300P, 9390A, 9390E, 11,000 units worldwide. |
| Issue: Cardiac Science is conducting a voluntary recall of a limited number of automated external defibrillators (AEDs) manufactured between July 1, 2011 and December 30, 2011. The affected AEDs contain a circuit board manufactured with a component that may fail unexpectedly due to a supplier manufacturing defect. If the component were to fail during a rescue attempt, the AED may not deliver defibrillation therapy. This issue was detected at the Cardiac Science factory through our standard quality control processes. We have no reports of this issue impacting a rescue. This action is being conducted with the knowledge of the appropriate Regulatory Agencies. |
| Fix: enter serial number, if on the list contact Cardiac Science and have repaired at no cost. |
| Alert Documentation |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 12/03/2014 |
| Title: PadPro and R2 Multi-Function Defibrillation Electrodes because they will not work with Philips FR3 and FRx AEDs. |
| Units:
- Adult Radiotransparent Electrode
- Catalog Number: 2001H, 2001H-C, 2001H-PC, 2516H, 2516H-PC
- Pediatric Radiotranslucent Electrode
- Mini Pediatric Radiotranslucent Electrode
- Pediatric R2 Multifunction Electrode
- Catalog Number: 3115-1750
- R2 Multifunction Electrode
- Catalog Number: 3115-1751
|
| Issue: Electrodes will not work with Philips FR3 and FRx AEDs. Philips made changes to the connector design of their FR3 and FRx AEDs. Because of these changes, the CONMED electrodes will no longer work with these AEDs. The FRx AED requires electrode pads be connected to the device before it is used. The AED will make a continuous alarm chirp to alert the user that the correct pads are not connected. The FR3 does not require electrode pads to be pre-connected. Users will not know that the pads do not work until they try to use the AED. This may result in a delay in delivering the electrical therapy needed to revive a patient. Delay in therapy could result in serious injury or death. |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 03/14/2011 |
| Title: Defibtech LLC, Lifeline and ReviveR AEDs: Software Defect May Cancel Shock |
Units: Model DDU-100 series with software version 2.004 or earlier, sold under the brand names Lifeline and ReviveR.
65,885 AEDs distributed in the United States are subject to this recall. |
| Issue: AEDs using software version 2.004 or earlier may cause the device to cancel shock during the charging process. Failure to provide appropriate therapy may result in failure to resuscitate the patient. |
| Fix: Customers can check the nine-digit serial number on the back of their AED against the list published by Defibtech to see if their devices are affected. |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 09/12/2012 |
| Title: HeartSine Samaritan 300/300P PAD Voluntary Recall |
Units: HeartSine Samaritan 300/300P PADs, if your unit was recalled you will have received a letter directly from HeartSine.
Units affected are:
0400000501 – 0700032917
08A00035000 – 10A0070753
10C00200000 – 10C00210106 |
| Issue: Off/On issue, battery management software issue. |
| Fix: Contact Think Safe 319-377-5125, 8 AM through 5 PM CST, Monday through Friday |
| Alert Documentation |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 02/16/2018 |
| Title: Field Action for R92 Resistor Issue |
Units: A limited number of Philips HeartStart Home and OnSite (HS1) and Philips FRx units are affected by this action.
Serial numbers
of all affected devices.
Home/Onsite: A02I-xxxxx – A13B-xxxxx
FRx: B04L-xxxxx – B13B-xxxxx |
Issue: The issue affects certain HS1 (OnSite) and FRx defibrillators, which contain a component called a
resistor that, under extremely rare circumstances, may fail when high voltage is applied. In all
instances of resistor failure, the AED will initially communicate the failure by emitting a pattern
of triple chirps. |
Fix: If your device is part of this notification and is still under warranty, customers may choose to receive a refurbished exchange unit at no cost If a device is no longer under warranty or if customers wish to purchase a newer model
replacement for their present AED. Philips is offering trade-in rebates, ranging from $50 to $625,
depending on the age and model of the affected AED. To request a warranty exchange unit or a
trade-in rebate, or to obtain additional information, customers should contact Think Safe at 888-473-1777. |
| Alert Documentation |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 02/14/2018 |
| Title: HeartStart FRx, HeartStart Home, and Heartstart OnSite AEDs Recall |
| Units: Onsite (A13A-xxxxx or A13B-xxxxx) and Frx Automated External Defibrillators (B04L-xxxxx through B13B-xxxxx) |
Issue: Philips HeartStart FRx, HeartStart OnSite, or HeartStart Home automated external defibrillators (AEDs)
manufactured between 2002 and 2013. Philips is voluntarily issuing this recall notification due to
awareness of isolated failures with one of the device’s electrical components (a resistor). |
| Fix: Contact Think Safe 319-377-5125, 8 AM through 5 PM CST, Monday through Friday |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 02/09/2018 |
| Title: HeartStart MRx Defibrillators Recall |
| Units: Model/Item numbers: M3535A, M3536A |
| Issue: Philips is recalling the HeartStart MRx Defibrillator due to a defect in the device’s Gas Discharge Tube (GDT). The GDT has micro cracks which allows internal gasses to escape and causes the tubes to not function as expected. This also permits an electrical current surge to cross the device’s designated resistors, which will damage the resistors and prevent the device from working while in automated external defibrillator (AED) mode.
As a result of this GDT defect, the HeartStart MRx may fail at any time, including when delivering repeated shocks in AED mode, or during the periodic Operational Check outlined in the device’s Instructions for Use. If the device is used in AED mode after failure, the device will not deliver patient therapy. Continued use of the device in AED mode after failure may lead to serious patient injury or death.
|
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 2/14/2014 |
| Title: Feild Safety Notice: Contact Pin Contamination |
Units: A limited number of Philips HeartStart Home and OnSite (HS1) models M5066A
and M5068A are affected by this action. Philips has identified the serial numbers
of all affected devices. |
Issue: In a limited number of HeartStart Home and OnSite (HS1) AEDs, one or both
contact pins may be contaminated by residue from the soldering process. This
contamination could prevent an adequate connection between the pads cartridge
and the AED. |
Fix: If you are have an affected device, please contact Philips for a replacement AED at 1-800-263-3342 and select option 5. Live technical support is available
Monday through Friday, 7:00AM to 5:00PM PST. You can also leave a message
24 hours a day, seven days a week; a customer support representative will
return your call promptly on the next business day.Please keep your AED in service until you receive a replacement if there are no
alternative defibrillators readily available. |
| Alert Documentation |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 06/02/2010 |
| Title: Voluntary recall: Specific Philips HeartStart HS1 and FRx Defibrillators |
Units: HS1 (models M5066A and M5068A) and FRx
(model 861304) automated external defibrillators. The units affected by the recall
were manufactured by Philips in March 2010. |
Fix: Perform serial number look up on company website, company will direct further if
your unit is affected. |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 03/20/2020 |
| Title: 2020 Component Wear that prevents patient Connection |
| Units: LIFEPAK 500 |
| Issue: LIFEPAK 500 AEDs in high-use enviroments (Emergency Medical Services) may ot detect a patient connection due to mechanical wear-through of the contact plating on the therapy connector. Wear-through of the connector exposes base metal on which an oxide layer may form result in the device not recognizing a patient is connected. When the circumstance arises, the device will provide the user the “CONNECT ELECTRODES” message. |
| Fix: Replace AED with a FDA approved device. |
| Alert Documentation |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 10/27/2017 |
| Title: Recalls Defibrillation Electrodes Due to Incorrect Placement Instructions for Infants Depicted on Artwork |
Units: Model/Item Numbers: 11101-000016 and 11101-000017
Lot codes: 713609, 717912, 713904, 718033, 715008, 719323, 45932237, 46042286, 45979590, 46050960, 45979954, 46052545, 46007867, 46061770, 46023185, 46063054, 46023823, 46078012
Manufacturing Dates: April 27, 2017 to August 10, 2017
Distribution Dates: May 30, 2017 to September 4, 2017
Devices Recalled in the U.S.: 7,973 units nationwide |
| Issue: Physio-Control Inc. is recalling infant/child defibrillation electrodes because the artwork on the pads within the packaging shows incorrect placement instructions for infants. There is no issue with the performance or function of the defibrillation electrodes. However, incorrect placement of the electrodes on an infant may result in failure to deliver an effective shock to an infant in cardiac arrest. A delay in therapy could result in serious injury and/or death. |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 01/13/2017 |
| Title: LIFEPAK 1000 defibrillator due to reported instances where the device has shut down unexpectedly during patient treatment. |
| Units: Lifepak 1000 |
| Issue: LIFEPAK 1000 defibrillator due to reported instances where the device has shut down unexpectedly during patient treatment. |
| Fix: Customers are also being advised to implement a weekly schedule of battery removal and reinstallation for all LIFEPAK 1000 devices. The removal and reinstallation of the battery will clean the contacts of oxidation and will reduce the likelihood of this issue from occurring. Physio-Control will be initiating a hardware device correction for all affected LIFEPAK 1000 devices and the company will contact customers to schedule device corrections once the hardware correction is ready for implementation. The company will provide customers with updated information regarding the timing for this device correction at the website URL shown below, when it is available. |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 07/19/2013 |
| Title: 2013 class 2 recall of Lifepak 500 AED (all parties contacted so no remaining devices left to be upgraded) |
| Units: LIFEPAK 500 PART NUMBERS: 3011790-001568, 3011790-001574, 3011790-001627, 3011790-001634, and 3011790-001650. |
| Issue: The LIFEPAK 500 Automated External Defibrillator (AED) could be susceptible to malfunction due to an assembly error. If affected, the malfunction would be the result of internal shorting on a printed circuit board assembly and could render the device inoperable. |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 04/10/2013 |
| Title: 2013 CR Plus and Express AED recall: (over 130,000 AEDs affected) |
| Units: LIFEPAK CR Plus and LIFEPAK EXPRESS defibrillators. Product part’s numbers: 3200731-xxx, 3202177-xxx, U3200731-xxx, and U3202177-006. |
| Issue: LIFEPAK CR Plus or LIFEPAK Express Automated External Defibrillators (AEDs) are recalled due to the potential to experience an early internal battery depletion issue. |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 07/ 26/2011 |
| Title: 2011 Lifepak 500 recall: |
| Units: LIFEPAK 500 |
| Issue: The potential reliability issue is the result of a design characteristic of a SRAM (Static Random Access Memory) electronic component on the main printed circuit board assembly. |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 07/31/2009 |
| Title: Physio-Control Inc., LIFEPAK CR Plus Automated External Defibrillators (AEDs) |
Units: Physio-Control LIFEPAK CR PLUS AEDs with the serial numbers below are affected by this recall.
Serial Numbers:
37026963, 37026983, 37026984, 37026997, 37027002,37027008,
37027039, 37027040, 37027049, 37027053,
37027063, 37027065,
37027066, 37027070, 37027071, 37027073, 37027075, 37027090,
37027099, 37027105
37027122, 37027197, 37027529, 37027569,
37031393,
37037850, 37037893, 37037986, 37038002, 37038211,
37038365, 37135986, 37154526, 37154638 |
| Issue: An extremely humid environment may cause the LIFEPAK CR Plus AED to improperly analyze the rhythm correctly and may cause the device to delay or fail to delivery therapy. |
Fix: Contact Physio-Control Customer Care
1-800-442-1142, 6 AM through 4 PM Pacific Time |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 08/04/2007 |
| Title: Lifepak 500 – 2007 recall |
| Units: biphasic LIFEPAK 500 automated external defibrillators (AEDs) with software version 4.4 or lower; Part Nos. 3011790-XXXXXX, D3100790-XXXXXX, and U3011790-XXXXXX . (XXXX indicates various non-contiguous numbers) |
| Issue: Reduced Shock- the device may deliver 100 Joule (J) to a patient, which is less than the recommended factory minimum default setting of 200 J. |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 03/29/2007 |
| Title: CR Plus – 2007 (march) recall |
| Units: LIFEPAK CR Plus |
| Issue: LIFEPAK CR Plus defibrillators with software version 1.16 or lower may miscalculate the HLC battery capacity and result in the CHARGE-PAK battery charger icon/indicator to display and falsely indicate battery needs replacement. |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 10/19/2005 |
| Title: Lifepak 500 – 2005 recall (cases) |
Units: a) Hard shell carry case for the Lifepak 500 AED.
Catalog number 3005384-000 through 002,
Recall # Z-0004-06;
b) Hard shell carry case for the Lifepak CR Plus.
Catalog number 3201582-000 through –002,
Recall # Z-0005-06 |
| Issue: Some hard shell carry case for Lifepak 500 and Lifepak CR Plus automated external defibrillators may have blocked pressure vent which may make it difficult to open the case after a sudden decrease in altitude (such as in aircraft landing or mountain descent). |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 10/04/2005 |
| Title: Lifepak CR Plus – 2005 recall (cases) |
| Units: Hard shell carry case for the LIFEPAK CR Plus. |
| Issue: Some hard shell carry case for LIFEPAK 500 and LIFEPAK CR Plus automated external defibrillators may have blocked pressure vent which may make it difficult to open the case after a sudden decrease in altitude (such as in aircraft landng or mountain descent). |
| Fix: On 7/12/05 the firm issued a letter to customers instructing the customers to inspect the cases for blocked vent. If the customer noted that the vent was blocked, to contact the firm for a replacement case. The firm provided response cards for the customers to return stating they had inspected their units. |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 03/10/2005 |
| Title: Lifepak 500 2005 recalls |
Units: LIFEPAK 500
Serial numbers – various, noncontiguous Part numbers – 3005400-XXX, D3005400-XXX, U3005400-XXX |
| Issue: Potential to not detect patients at the low end of the patient impedance range. |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 02/03/2005 |
Title: Certain Medtronic LIFEPAK 500 Automated External Defibrillators
Class 1 Recall |
| Units: LIFEPAK 500 automated external defibrillators (AEDs), part numbers 3005400-XXX, D3005400-XXX and U3005400-XXX. This action affects 1,924 devices. All were manufactured in 1997. |
| Issue: The affected AEDs may display a “Connect Electrodes” message and then will not defibrillate the patient, even when the electrodes are properly connected. |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: |
| Title: Lifepak Express – 2006 recall |
Units: LIFEPAK EXPRESS
Part number 3202177-00 through -002 Serial numbers listed above with the CR Plus |
| Issue: One of the printed circuit board assemblies may be contaminated with solder flux which can cause a short that may render the device inoperative. |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: |
| Title: 2008 CR Plus recall: |
| Units: LIFEPAK CR Plus |
| Issue: This recall is being conducted due to the device being configured with the incorrect software for semi-automatic instead of fully automatic use. When the device is needed for a cardiac arrest emergency, the device will require that the user press the shock button instead of automatically delivering a shock as per the normal operation of the fully automatic device. |
| Need help with recalls for your device? Contact Think Safe! |
| |
| Title: Welch Allyn AED 10 Recall Information |
Units: Welch Allyn AED10 or MRL JumpStart defibrillator
* Part numbers 970300x, 970302x, 970308x, 970309x, 970310x, 970311x, where “x” specifies the language as English, Dutch, Danish, Chinese, French, German, Italian, Polish, Spanish, or European English |
| Issue: Low Energy Shock, Electromagnetic Noise Interference, Unexpected Shutdown During Use, Blown Fuse, Loss of Voice Prompts Shutdown in Cold Temperatures |
| Fix: Contact Think-Safe (888)473-1777 |
| Need help with recalls for your device? Contact Think Safe! |
| Recall Date: 02/12/2009 |
| Title: ZOLL Medical Corporation, ZOLL AED Plus Defibrillator, Class 1 Recall |
| Units: ZOLL AED Plus Defibrillator, Class 1 Recall Units Recalled: This product was manufactured from May, 2004 through February, 2009 and distributed from May, 2004 through February 9, 2009. |
| Issue: The AED failed to deliver the defibrillation energy. |
| Fix: The company sent their distributors and customers an initial recall letter on February 12, 2009 by certified mail. This letter instructed customers to replace their batteries every three years. The company then sent their distributors and customers a follow-up recall letter on March 31, 2009 by certified mail. This letter instructed customers to download new software for their devices and to remove any battery replacement reminder labels. |
| Need help with recalls for your device? Contact Think Safe! |
If you would like to search for recalls that may be related to your AED within the US FDA database for “Medical Device Recalls”.
Please click here and type in your AED brand name or model in the fields provided.
More Information
If you need more information or want FREE assistance with your AED recall upgrade contact us on the form below and we are happy to help you with getting up to date!
You can also call us at 888-473-1777 or
email us at info@think-safe.com.
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Posted by Think Safe, Inc.
February 26, 2014
Heartsine Samaritan AED
Just what is the standard or duty to provide care of healthcare, long-term care or elderly care providers for Automated External Defibrillators (AEDs)?
From my consistent research and study of the AED industry, the standard appears to be that many nursing homes, elderly housing complexes or assisted living facilities still do not have an AED policy or program. In 2007 a summary study within the industry showed:
http://www.jamda.com/article/S1525-8610%2807%2900207-1/abstract
Contrarily, here is an Ohio-based Midwest article on AEDs & some facilities who have decided to implement AED programs: http://www.redorbit.com/news/health/358076/many_nursing_homes_lack_device_to_restart_heart_portable_defibrillators/
Now, not taken into consideration is the question regarding “duty to provide care” – and what is really the up-to-date 2014 standard to provide care as it relates to AEDs or CPR in these facilities?
* Are there any industry mandates taking place? What is the healthcare industry doing about AEDs?
* What are the trends for DNR orders or Attempted CPR- are the number of DNR orders going up or down as a % of population being admitted to healthcare facilities? Should nursing homes or long-term care facilities have solid AED programs in place due to a decreasing % of DNR orders and more patient preferences to attempt CPR?
In January 2010 there was a great article I read that showed how UCLA is implementing AED programs across their system, due to the improvement in SCA survival they offer. UCLA Article
Nursing Studies Show AEDs improve SCA response times (this is an additional Nurse.com article on SCA & AEDs in the industry)
I have also read many articles/studies in recent years on in-hospital SCA survival versus out-of-hospital survival and perhaps UCLA is trying to improve SCA survival and change the statistics, which show IN-HOSPITAL survival is lower than OUT-OF-HOSPITAL per many studies. The above link shows the obstacles facing nurses and staff and why AEDs may be a welcome addition to healthcare facilities.
Regarding long-term and elderly facility industry practices such as DNR advanced directives
are followed. But, methods for identifying CPR status need improvement to enable accurate identification and prompt resuscitation of residents who want CPR:
http://www.gnjournal.com/article/S0197-4572%2898%2990117-3/abstract
It is known that ACPR is infrequently performed in long-term care setting and is rarely successful (successful being defined as admission to the hospital alive). Survival (defined as discharge from the hospital) is also rare but survival does occur though. All nursing homes are not required to offer ACPR and many nursing homes in the United States, as well as in other parts of the world, do not offer ACPR.
In my assessment from my research, agencies such as the American Bar Association’s Commission on Law & Aging show that about two-thirds (2/3) of the adult population does not have an advanced directive or DNR. I could not find any recent studies to answer my DNR questions on DNR preferences.
Recent mandates or pending mandates and “encouraged use” Bills have passed in recent years in the following states that are for assisted living facilities or long-term and medical facilities: Texas, New Jersey, New York, Nevada, Florida and others.
Perhaps it will some day become an expectation for all long-term facilities to have an AED and perform CPR but for now, it appears that each facility has to make their own decision but for sure they should consider their state’s legislation or pending legislation as it affects licensing for their facility.
One excerpt of a study states, “Surveys have shown that many elderly in different parts of the world want to be resuscitated, but may lack knowledge about the specifics of cardiopulmonary resuscitation (CPR). Data from countries other than the US is limited, but differences in physician and patient opinions by nationality regarding CPR do exist.” In the essence of observing the opinions of those elderly that do want to be resuscitated – perhaps there will be some marketing advantage to employ by organizations that implement AED programs.
For a summary of up-to-date Nursing Home laws and examples of corporate position statements regarding AED programs, complete the following form!
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Posted by Think Safe, Inc.
February 10, 2014
Cardiac Science, Physio Control (Medtronic), and Philips Corporation have made announcements that they are discontinuing some of their AED lines. These AEDs will no longer be supported (certain support deadlines have been announced) and need to be replaced due to the manufacturer ceasing or phasing out manufacturing of these AEDs or AED accessories in coming years. Manufacturing of certain accessories (depending on manufacturer) will remain. One thing to keep in mind as these deadlines move near is that accessory prices may increase for these AED owners as supplies diminish. It may not be worthwhile to invest in another round of batteries and pads, you may want to consider spending that money on a new AED that is manufacturer supported.
For example, if a Battery replacement cost is $390 for 4 yr life battery compare that to $900-$1000 for new AED with 4 yr battery and new pads under full warranty for next 7-10 years. The better investment is the upgrade to a new AED that is manufacturer supported and under full warranty. Especially if the battery replacement cost on that new device is under $150 every 4 years compared to almost $400 every 4 years!
However, be informed and make sure you understand your future AED accessory availability. Email us for deadline information.
Check out more detailed information below on the discontinued AEDs to see if you are affected!
For information on how to trade in your AED and take advantage of our special offers, please fill out the form below!
DISCLAIMER: Please note that this blog post has been recently updated on 2/18/2014 to reflect more current information from the AED manufacturers. Prior blog posts did not reflect accurate manufacturing deadlines for AED accessories and our apologies for the misprinted information regarding these deadlines.
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Posted by Think Safe, Inc.
March 8, 2012
SUDDEN CARDIAC ARREST is the #1 killer in the US annually and an Automated External Defibrillator (AED) is the difference between life and death for these victims. Every minute that goes by without using an AED results in a 10% less chance of survival!
You simply can’t wait for EMS or First Responder community teams to arrive! National average EMS response is 8-10 minutes in urban areas.
OSHA highly recommends these devices in the workplace and there are many industry-specific, federal, state and local mandates for AEDs due to the death toll of Sudden Cardiac Arrest (SCA). But, even if you are not mandated — you should consider purchasing one of these devices. They take survival rates from SCA from 3-7% to over 65%! PLUS, if you can use a cell phone – YOU CAN USE AN AED!
So, are there any drawbacks to owning an AED? Yes, if you do not maintain them or implement them according to your applicable AED acquirer laws in your city/county/state. Think Safe knows these laws and is known for providing the legal protection and solutions our clients and dealers need.
Think Safe, in an effort to help our customers and dealers understand the legalities of defibrillator ownership, is sponsoring a webinar series on AED Programs: Avoiding Liability.
The webinar runs 3 times per day in March with speakers Paula Wickham or Greg Stebral, industry experts, providing key tips and resource materials for existing AED programs or those interested in selling AEDs or purchasing AEDs for their facility or workplace.
There is no fee. There is no software to download. You just need an internet connection (no phone). All you have to do is go to:
http://www.thinksafewebinars.com/State-and-Local-AED-Acquirer-Laws.html
Once you fill out the form (we DO NOT SELL your information) you will be provided a screen that shows open webinars and you can click on and select any times / dates with open seats.
There are many dates/times to pick from this month- we know how hard it is to push a webinar into your busy schedule but…. you’ll find value from this webinar and we look forward to seeing you online.
Business AED Package
If you have any questions or want to schedule a specific time for this webinar please contact Paula Wickham at pwickham@think-safe.com or call our offices and ask for Paula or Greg, 319-377-5125. Making Minutes Matter!
If you’d like us to contact you, please complete the following form. We are happy to assist you!
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Posted by Think Safe, Inc.
December 22, 2010
There are 5 potential budget items that affect your AED program. Note that any non-compliance, where necessary, leads to a break down in your AED program and does open you to potential for legalities. Once you have an AED program, remember to budget for these items where applicable!
1) Electrode Pads – The majority of the AED models on the market have a 2 year electrode pad life. The date of the expiration is clearly marked on the pad package, an example is shown on this posting for the Philips FRx Rugged AED. Some AED models do have 3.5 yr expiry dates up to 5 yr expiry dates, however. Dates vary due to packaging mechanisms but be sure to follow manufacturer guidelines and expiration dates provided. The electrode pads will dry out and prevent proper AED functioning/use if they are not replaced as needed. Pads range in price from $35-$120, depending on make and model owned.
2) Batteries – The majority of the AED models on the market have a 3-5 year warranty and lifespan. The date of the expiration is also clearly marked on the battery. Various models will warranty the devices for xx years AFTER initial install so be sure to clearly mark your records on WHEN you install the battery for these models. Also, the HeartSine Samaritan and Physio Conrol / Medtronic CR Plus Lifepak or Lifepak Express models have a combo pack you purchase with battery/pads being replaced simultaneously. Defibtech / Cintas does sell a model that has a suggested annual replacement of an off-shelf 9V battery (this ensures their AED performs proper self-testing). AED batteries range in price from $75-$400, depending on make and model owned.
3) Training – AED acquirer state laws many times dictate that you have to ensure expected users are trained in American Heart or Red Cross or equal CPR & AED certified courses (American Safety & Health Institute, Medic First, Health & Safety Institute, Emergency Care & Safety Institute, American Health Association, etc). These certifications range depending on which training org you use but every 1-2 years the certification expires and needs to be renewed. Courses can be obtained locally at Red Cross locations or through the American Heart Association network but also there are over 100,000 instructor throughout the US alone and there are local training centers that can provide a competitive price for CPR & AED, First Aid, and Bloodborne Pathogen or Universal Precautions plus other more advanced or supplemental add-on training classes. Various online solutions are also available. Think Safe has a listing of US training centers and online solutions; contact us at or info@think-safe.com if you would like to contact a local trainer in your area.
4) Program Manager Software / Database – AED acquirer state laws many times also dictate that the AED has to be maintained to manufacturer and industry standards. This standard generally a 30 day check. Many companies have their own database solution for ensuring equipment is checked regularly and records of these checks are kept on file (big companies). If you do not, there are online solutions that are inexpensive but key in helping to not only auto-notify your AEDs are checked to standards but also the log and records of all AEDs are filed and backed up regularly for legal protection. A nice comprehensive UNLIMITED user solution at $25-$50/location (customer) can be seen here, showing it’s full capabilities: http://www.firstvoice.us/FirstVoiceAEDManagerVideo/tabid/751/Default.aspx
5) Medical Oversight – AED acquirer state laws in approximately 20 states requires a licensed physician or “certified healthcare provider” to oversee the AED program. This is NOT an Rx! Proper Medical Oversight includes sign-off by the appropriate license owner referred to in that state law on: AED/CPR training of the organization (who is trained, how often, what they are trained on); AED placement and markings; AED communication; AED policy; AED maintenance & upkeep procedures. Contact Think Safe at if you are not sure if your state requires medical oversight. Medical Oversight costs anywhere from $75/AED to $350/AED or some companies chose to hire medical direction and pay a retainer annually. Think Safe has a national network of medical directors and can provide a quote for efficient medical oversight for your organization, charging you for locations ONLY where mandates require it. In some cases, we can connect you with a local FREE source for medical oversight. Call for more details. AED distributors/dealers are encouraged to call as well.
Think Safe [VIEW OUR BIO] is a certifie
d Women-Owned Business (WBENC) providing first aid & defibrillator expertise to clients since 2004. Known for technical assistance to customers on: [State AED acquirer laws] [AED funding sources and grants] [AED program management solutions] including [Medical Oversight] [& Online AED database / record-keeping compliance software].
References available . Please feel free to contact us at 888-473-1777 or complete the following form and we will be happy to get in touch with you!
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Posted by Think Safe, Inc.
June 17, 2010
June 2010
What is the scoop on AEDs and Sudden Cardiac Arrest?
We are talking about the nation’s leading killer; killing more people than strokes, AIDS and breast cancer in the US annually. Each year, between 300,000 and 400,000 Americans experience sudden cardiac arrest (SCA) outside of a hospital.
About 10,000 to 20,000 are children! SCA affects people of all ages!
On average in the U.S., just 6.4% of SCA victims survive. Cardiopulmonary resuscitation (CPR) and early defibrillation with an automated external defibrillator (AED) take chances of survival to over 65%. In fact, early defibrillation (within 2-4 minutes ideally) with CPR is the only way to restore the SCA victim’s heart rhythm to normal. For every minute that passes without CPR and defibrillation, the chances of survival decrease by around 10%. However, there are not enough AEDs to provide this life-saving treatment, resulting in lost opportunities to save more lives. Tragically, per a NIH study in 2007, 64% of Americans have never even seen an AED. AED PROGRAMS CAN AND DO IMPROVE SURVIVAL RATES. Communities with comprehensive AED programs that include training of anticipated rescuers in both CPR and AED use have achieved survival rates of 65 percent or higher.
How does this affect camps? [American Camping Association**]
Illinois in 2009 passed an AED law for “recreational areas” that includes sports fields or recreational areas, affecting schools and camps. Also, organizations that are involved in camping – such as the YMCAs, Boy Scouts or Girl Scouts have been placing AEDs in an increasing number of facilities and camps. This is setting an expectation to provide care amongst the population and camp attendees. With AEDs becoming more readily available, the potential exists for increased litigation from not having an AED on premises if there is a SCA event at the camp facilities. With AED prices dropping, more products to choose from, and the possible consequences of living in our litigious society, the time for a camp to purchase an AED is now. This is especially true of those camps in remote areas where medical response is delayed.
Why should I be a champion for AEDs? Can’t we just call 911?
The national average for EMS response in the US is 8-10 minutes. It is recommended (for best chances of survival) AEDs be used early on and ideally within 2-4 minutes. There is a very good chance emergency medical services (EMS) cannot respond fast enough to save someone in cardiac arrest, particularly in congested urban areas, high-rise buildings, in remote rural areas, or large facilities.
What constitutes gross negligence isn’t spelled out in the law. Per product liability attorneys specializing in AED case law, organizations that have heavy traffic are more at risk if they fail to comply with “standards to provide care” and don’t have an AED at all. Any manager or camp director at any large or high traffic facility should consider ramifications of not having at least one on premises in the event of Sudden Cardiac Arrest (SCA). It is most likely their own job they are putting on the line and they should argue hard for them. As a value-add for those directors whom can’t get top down management on board and funding is an obstacle; they should get hard copy evidence on file from their management if they can not get approval for purchase. The old “CYA” policy!
** [Special note: in January 2010 American Camping Association put the following revised accreditation standard into place for all camps except non-medical religious camps (camps where participants by religion do not allow modern medical intervention or treatment such as the Christian Science Church). Standard HW-17 now states: Does the camp have access to an AED (automated external defibrillator) available to the majority
of the camp population, within the timeframe recommended by authoritative sources, and managed by trained personnel? The AED may be located on the camp property or available through another provider. ]
Think Safe can help your organization with AED funding and placement assistance.
Complete the form below to have a representative from our AED GRANT DEPARTMENT contact you. We are here to help you and to provide you more information and best pricing or match funding for your AED purchase needs.
Leave a Comment » | AED Grants, Automated External Defibrillator (AED) News, Emergency Preparedness, First Aid & Safety News, Liability Issues & Updates, Safety Standards, Standards & Regulations, Think Safe, Uncategorized | Tagged: ACA, ACA accreditation, ACA standards, AED, AED donation, AED funding, AED grants, AED mandates, American Camping Association, automated external defibrillator, automatic external defibrillator, camp AED, camp aed mandates, camp first aid kit, camp healthcare, camp programs, camp responder, camp responder kit, camping AED, defibrillator, Emergency Preparedness, emergency situations, first aid, first aid kit, heart attack, Life saving, recreational camps, sports camps, sudden cardiac arrest | Permalink
Posted by Think Safe, Inc.
April 26, 2010
Just what is the standard or duty to provide care of healthcare, long-term care or elderly care providers for Automated External Defibrillators (AEDs)?
From my consistent research and study of the AED industry, the standard appears to be that many nursing homes, elderly housing complexes or assisted living facilities still do not have an AED policy or program. In 2007 a summary study within the industry showed:
http://www.jamda.com/article/S1525-8610%2807%2900207-1/abstract
Contrarily, here is an Ohio-based midwest article on AEDs & some facilities who have decided to implement AED programs: http://www.redorbit.com/news/health/358076/many_nursing_homes_lack_device_to_restart_heart_portable_defibrillators/
Now, not taken into consideration is the question regarding “duty to provide care” – and what is really the up-to-date 2010 standard to provide care as it relates to AEDs or CPR in these facilities?
* Are there any industry mandates taking place? What is the healthcare industry doing about AEDs?
* What are the trends for DNR orders or Attempted CPR- are the number of DNR orders going up or down as a % of population being admitted to healthcare facilities? Should nursing homes or long-term care facilities have solid AED programs in place due to a decreasing % of DNR orders and more patient preferences to attempt CPR?
In January 2010 there was a great article I read that showed how UCLA is implementing AED programs across their system, due to the improvement in SCA survival they offer. UCLA Article
Nursing Studies Show AEDs improve SCA response times (this is an additional Nurse.com article on SCA & AEDs in the industry)
I have also read many articles/studies in recent years on in-hospital SCA survival versus out-of-hospital survival and perhaps UCLA is trying to improve SCA survival and change the statistics, which show IN-HOSPITAL survival is lower than OUT-OF-HOSPITAL per many studies. The above link shows the obstacles facing nurses and staff and why AEDs may be a welcome addition to healthcare facilities.
Regarding long-term and elderly facility industry practices such as DNR advanced directives
Paula Wickham, AED Industry Expert
are followed. But, methods for identifying CPR status need improvement to enable accurate identification and prompt resuscitation of residents who want CPR:
http://www.gnjournal.com/article/S0197-4572%2898%2990117-3/abstract
It is known that ACPR is infrequently performed in long-term care setting and is rarely successful (successful being defined as admission to the hospital alive). Survival (defined as discharge from the hospital) is also rare but survival does occur though. All nursing homes are not required to offer ACPR and many nursing homes in the United States, as well as in other parts of the world, do not offer ACPR.
In my assessment from my research, agencies such as the American Bar Association’s Commission on Law & Aging show that about two-thirds (2/3) of the adult population does not have an advanced directive or DNR. I could not find any recent studies to answer my DNR questions on DNR preferences.
Recent mandates or pending mandates and “encouraged use” Bills have passed in recent years in the following states that are for assisted living facilities or long-term and medical facilities: Texas, New Jersey, New York, Nevada, Florida and others.
Perhaps it will some day become an expectation for all long-term facilities to have an AED and perform CPR but for now, it appears that each facility has to make their own decision but for sure they should consider their state’s legislation or pending legislation as it affects licensing for their facility.
One exerpt of a study states, “Surveys have shown that many elderly in different parts of the world want to be resuscitated, but may lack knowledge about the specifics of cardiopulmonary resuscitation (CPR). Data from countries other than the US is limited, but differences in physician and patient opinions by nationality regarding CPR do exist.” In the essence of observing the opinions of those elderly that do want to be resuscitated – perhaps there will be some marketing advantage to employ by organizations that implement AED programs.
This article was written by Paula Wickham, President of Think Safe and AED industry expert. Think Safe has an entire staff of technical experts for AED bills, laws and mandates. If you would like more information on AED mandates or pending mandates for your long-term or elderly care facility, you may reach us at 888-473-1777 or by emailing info@think-safe.com and requesting a copy or link to your state’s requirements.
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Posted by Think Safe, Inc.
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