Enterprise Training: First Voice’s Unlimited Staff Model

March 18, 2016

Your Training Challenges 
Because what you need is unique

Getting OSHA-compliant training is easier said than done. Multiple-location companies and franchise organizations are faced with unique challenges when it comes to providing staff training:

  1. High turnover
  2. Budget impact
  3. Multiple locations and departments
  4. Training time
  5. High Staffing Needs

What you need is affordable, flexible training options, customizable to fit your organization’s unique structure, staff, time frame, and budget. And that’s exactly what First Voice Training provides.

Who We Are
Innovators in our industry

We are in the business of making minutes matter. From the crucial minutes that occur after the onset of a medical emergency to the minutes it takes to complete a training course, we believe that every single minute counts. So we’ve made it our mission to provide first aid supplies, technology, and training that save time and money but don’t skimp on quality.

How We Can Help
Engaging technology, empowering people

1.Unlimited Access and Controlled Cost Models at an Enterprise Level
As a multiple-location company or franchise, ensuring that all your employees receive mandatory training can be both complex and costly. Our answer to that is a cost-efficient training system with no employee access ceilings.

A rotating door for employees is a reality faced by many industries, and it makes training difficult and often too prohibitive in time and labor costs. However, First Voice Training allows employees to train anytime—that’s 24/7 access on all 365 days of the year. This flexible system means that training no longer has to be done during times of key field activity, such as during hands-on, in-store, or on-floor hours. With no limit on who can be trained, and when, you control outgoing spend and get more value for your money spent.

All of our training courses are OSHA compliant and up to date with the most recently approved science protocols for emergency preparedness, CPR, first aid, and workplace violence. And, courses even cover the required equipment you have at your facility and how to use the equipment, which helps with OSHA-compliance safety initiatives.


We offer controlled costs, which allow for best-practice compliance and affordable, tracked training solutions that are sustainable for organizations with high staffing models and high staff turnover.

Many of our clients pay under $1–5 per person per year, a low price that is unheard of in the training and compliance industry.

We can do this because we offer enterprise training for emergency preparedness and safety on a cost-per-location basis, as opposed to a cost-per-employee basis. By paying a low-cost annual service subscription per location, you can train your employees anytime. Our fixed cost-per-location pricing model, in fact, often saves you money on the traditional courses we offer from our core course product catalog.

2.Additional Revenue Streams for Your Business
Our turnkey system is an excellent reselling opportunity for your organization to provide to franchisees for state and/or federal requirements. We allow franchises to license and brand our training to sell internally to the franchisees as a corporate overhead fee income stream. This allows for additional revenue streams at the corporate level while meeting the needs of franchisees and providing very low bulk volume training course access.

3.Flexible Integration
As the licensed and intellectual property holder and content editor, we are able to white label our accredited training to your franchises at a these low pre-approved rates. Or, we plug our curriculum and content into your existing learning management system (various solutions exist on how to do this). This system is turnkey and allows for quality service to be provided at a discounted rate due to the bulk training volume of organizations like yours. Basically, we price it out per location per year so that it’s affordable to you and helps you meet your bottom-dollar budgeting needs for new account acquisition.

Your Course Needs
Relieve the Stress of Training

Most states require social services to facilitate both mandatory reporter and universal precautions (BBP) training, and any workplace is supposed to offer first aid and CPR training opportunities to employees that are potential responders for workplace emergencies. Our training solutions are effective, and we are more than happy to provide OSHA and state codes information to supplement your knowledge about your organization’s compliance needs. Use the More Information button below to request a copy of our Enterprise Training Packages sheet to see what our effective, affordable training model looks like.

This model is sustainable, compliant, affordable, and easy to track. Administrators are allowed to track the progress (0–100%) of their employees online anytime to ensure course completion, or reports can be proactively delivered to the administrators.

We are able to accommodate nearly any emergency preparedness, first aid and CPR, or related safety training course topic needed. Our training medians consist of a multitude of options extending from online to hands-on or blended techniques, including an in-house Train the Trainer program to meet core hands-on skills requirements, if needed. Check out some of our options below.



Interested in finding out how Think Safe’s products can benefit your workplace? Simply contact Think Safe at 888-473-1777 or click on the More Information button, and we’ll be happy to contact you. Or, if you like what we do, refer us to a friend!

More InformationRefer a friend

What Do Darth Vader and CPR Have in Common?

March 4, 2016

About a 104 beats per minute.

That’s right, Star Wars fans. If you can hum Vader’s theme song, The Imperial March (and we know you can), then you can also deliver the recommended rate of compressions for hands-only CPR. Why? Because the infamous Sith Lord marches to the rhythm of 104 beats per minute, which is within the 100- to 120-compressions-per-minute range recommended by the American Heart Association (AHA).

But don’t take our word for it: the proof is in this public service announcement from the Kiowa County EMS team.

Here’s why this is important: CPR is not only easy to learn, it’s also invaluable. According to the AHA, effective bystander CPR administered immediately after collapse from sudden cardiac arrest can double a victim’s chance of survival.

So—whether you get your training from the Dark Side, the Light Side, or from a local organization unaffiliated with the greater galactic politics of a galaxy far, far away—think about registering for a CPR class. One day, you might just save a life.


To register for one of Think Safe’s in-person training courses or to find out more about what we can do to help you and your organization be more prepared in the event of an emergency, click Contact Us below. Or, if you like what we do here, and you know someone who could benefit from our services, refer us. We’d appreciate it!

More InformationRefer a friend

CPR Saves Lives! 2,500 People Just Told Us So…

January 19, 2016

Source: CPR Saves Lives! 2,500 People Just Told Us So…

Check out this great piece from Social Discussion covering the CPR Saves Lives March, an event that was part of the Emergency Cardiovascular Care Update (ECCU) 2015 Conference, which is held by Citizen CPR Foundation. In this march, 2500 people came together to march through the streets of San Diego in order to raise awareness about sudden cardiac arrest, CPR, and AEDs. 

2500! We think that’s amazing! As a first aid technology distributor and a facilitator of first aid and CPR training certification, we know how critical emergency preparedness is. CPR and AEDs save lives—just see some of these lifesaving stories:

Newtown, PA
Northeast Iowa
Fitness Club
Think Safe Employee
Chippewa Falls, WI

Think Safe is proud to be part of the emergency preparedness industry—proud to educate people how to respond when sudden cardiac arrest or other medical emergencies occur; proud to supply businesses with AEDs, AED management programs, and other first aid supplies; and proud to advocate for safer workplaces, better access to AEDs, and up-to-date information and training.

So, we were stoked to learn of the success of the CPR Saves Lives March! And we think everyone involved, including the thousands of people who turned out to march, deserves a shout-out for bringing emergency preparedness into the public eye in such a big way. Well done, everyone, and thank you!

Interested in finding out how Think Safe’s products can benefit your workplace? Simply contact Think Safe at 888-473-1777 or click on the More Information button, and we’ll be happy to contact you. Or, if you like what we do, refer us to a friend!

More InformationRefer a friend

Explore Comprehensive CPR and First Aid Training Options with Think Safe!

October 5, 2015

1-Profile_pic__In_Person_Training_LogoWhen a medical emergency occurs and a life is on the line, every single minute is crucial. Learn how to get the most from those minutes or renew your expiring certificate today by registering for one of Think Safe’s monthly in-person training classes in Cedar Rapids, Iowa.

Think Safe offers comprehensive training classes in first aid and CPR (healthcare provider or lay rescuer), bloodborne pathogens, mandatory reporting, automatic external defibrillator (AED) use, and many more. Our trainers are experts who make learning these life-saving skills easy and interesting.

We offer our in-person training classes every month, so you have plenty of opportunities to gain these critical skills. Check out our upcoming Cedar Rapids CPR and first aid training classes!

­Upcoming Class Schedule

10/10/2015: CPR & First Aid Training, from 9am to noon
10/15/2015: CPR & First Aid Training, from 6pm to 9pm
10/24/2015: CPR & First Aid Training, from 9am to noon
10/29/2015: CPR & First Aid Training, from 6pm to 9pm

11/05/2015: CPR & First Aid Training, from 6pm to 9pm
11/14/2015: CPR & First Aid Training, from 9am to noon
11/19/2015: CPR & First Aid Training, from 6pm to 9pm
11/28/2015: CPR & First Aid Training, from 9am to noon

12/03/2015: CPR & First Aid Training, from 6pm to 9pm
12/12/2015: CPR & First Aid Training, from 9am to noon
12/17/2015: CPR & First Aid Training, from 6pm to 9pm

To register for one of these classes, simply call us at (319) 377-5125 or visit our in-person training calendar at http://inperson.firstvoicetraining.com to register online.

FVT-Animated-CPRCan’t attend one of our in-person training classes? No problem. We’ll bring the training to you! Today’s companies know ongoing employee training is critical to improving safety and productivity in our ever-increasing competitive environment. As an industry leader in technical training, Think Safe has conducted thousands of standard, modified, and custom in-house training programs to meet the needs of companies throughout North America. We would like to offer you the same opportunity through our First Voice Training Network!

You can choose course content from our extensive list of training offerings and then have the opportunity to discuss your specific needs with an instructor. Our experts can tailor your in-house training to meet your organization’s unique objectives, emphasizing areas of high interest, and using examples and case studies that are relevant to you.

Not only can we bring a trainer to your site but we can also provide eLearning, followed by an in-person skills check. We call this blended training, and it helps to cut down on your labor and/or overtime costs. Or, consider the benefits of having your own in-house CPR and first aid instructor program:

  • Tailor the content to your specific needs
  • Flexible scheduling
  • Save on travel time and out-of-facility expenses
  • Instructors can run demonstrations anytime with any size of class, including new hires
  • Equipment or problem-specific issues can be openly discussed
  • Cost effective for large teams
  • Promotes teamwork and camaraderie among workers trained together
  • Workers remain on site in case of an emergency
  • More comfortable learning environment

To learn more about these options, discuss your unique training needs, or get a same-day quote, call us at (319) 377-5125 or submit a request for onsite information.


“…I just wanted to thank you for such a wonderful training. We all had a great time and learned a lot.
You are an outstanding instructor!”
–J. Schmede, AGL Resources

“Think Safe has an integrated approach that has helped us to have better communication throughout our facility in the event of a first aid or medical emergency. Their proprietary software is also helpful in ensuring equipment or any training we have remains up to date and in compliance with OSHA needs.”
–Safety Director, Raining Rose

Interested in finding out how Think Safe’s products can benefit your workplace? Simply contact Think Safe at 888-473-1777 or click on the More Information button, and we’ll be happy to contact you. Or, if you like what we do, refer us to a friend!

More InformationRefer a friend

AEDs: Use by Hospitals, Nursing Homes, and Healthcare Providers

February 26, 2014
samaritan PAD with lights

Heartsine Samaritan AED

Just what is the standard or duty to provide care of healthcare, long-term care or elderly care providers for Automated External Defibrillators (AEDs)?

From my consistent research and study of the AED industry, the standard appears to be that many nursing homes, elderly housing complexes or assisted living facilities still do not have an AED policy or program.   In 2007 a summary study within the industry showed:


Contrarily, here is an Ohio-based Midwest article on AEDs & some facilities who have decided to implement AED programs:  http://www.redorbit.com/news/health/358076/many_nursing_homes_lack_device_to_restart_heart_portable_defibrillators/

Now, not taken into consideration is the question regarding “duty to provide care” – and what is really the up-to-date 2014 standard to provide care as it relates to AEDs or CPR in these facilities?

*  Are there any industry mandates taking place? What is the healthcare industry doing about AEDs?

*  What are the trends for DNR orders or Attempted CPR- are the number of DNR orders going up or down as a % of population being admitted to healthcare facilities?  Should nursing homes or long-term care facilities have solid AED programs in place due to a decreasing % of DNR orders and more patient preferences to attempt CPR?

In January 2010 there was a great article I read that showed how UCLA is implementing AED programs across their system, due to the improvement in SCA survival they offer. UCLA Article

Nursing Studies Show AEDs improve SCA response times (this is an additional Nurse.com article on SCA & AEDs in the industry)

I have also read many articles/studies in recent years on in-hospital SCA survival versus out-of-hospital survival and perhaps UCLA is trying to improve SCA survival and change the statistics, which show IN-HOSPITAL survival is lower than OUT-OF-HOSPITAL per many studies.  The above link shows the obstacles facing nurses and staff and why AEDs may be a welcome addition to healthcare facilities.

Regarding long-term and elderly facility industry practices such as DNR advanced directives

President, Think Safe Inc

are followed.  But, methods for identifying CPR status need improvement to enable accurate identification and prompt resuscitation of residents who want CPR:


It is known that ACPR is infrequently performed in long-term care setting and is rarely successful (successful being defined as admission to the hospital alive).  Survival (defined as discharge from the hospital) is also rare but survival does occur though. All nursing homes are not required to offer ACPR and many nursing homes in the United States, as well as in other parts of the world, do not offer ACPR.

In my assessment from my research, agencies such as the American Bar Association’s Commission on Law & Aging show that about two-thirds (2/3) of the adult population does not have an advanced directive or DNR.  I could not find any recent studies to answer my DNR questions on DNR preferences.

Recent mandates or pending mandates and “encouraged use” Bills have passed in recent years in the following states that are for assisted living facilities or long-term and medical facilities:  Texas, New Jersey, New York, Nevada, Florida and others.

Perhaps it will some day become an expectation for all long-term facilities to have an AED and perform CPR but for now, it appears that each facility has to make their own decision but for sure they should consider their state’s legislation or pending legislation as it affects licensing for their facility.

One excerpt of a study states, “Surveys have shown that many elderly in different parts of the world want to be resuscitated, but may lack knowledge about the specifics of cardiopulmonary resuscitation (CPR). Data from countries other than the US is limited, but differences in physician and patient opinions by nationality regarding CPR do exist.”  In the essence of observing the opinions of those elderly that do want to be resuscitated – perhaps there will be some marketing advantage to employ by organizations that implement AED programs.

For a summary of up-to-date Nursing Home laws and examples of corporate position statements regarding AED programs, complete the following form!

Gazette Recognizes American Heart Month

February 18, 2014

The Cedar Rapids Gazette is getting involved in American Hearth Month with their special educational section in Sunday’s paper. This section included multiple articles on how to be heart healthy, including an article on the importance of learning CPR and AED training. Check out the article below or click here to read it on the Gazette’s page.

Empower yourself: Learn CPR/AED

By Anne Kapler
The Gazette

More than 92 percent of people who suffer sudden cardiac arrest outside the hospital die.Teen Girl Practices CPR

If more people had CPR and AED training, that statistic could change.

According to the American Heart Association, effective bystander CPR provided immediately after sudden cardiac arrest can double or triple a victim’s chance of survival. The victim’s chances of survival increases when defibrillation from an AED (automated external defibrillator) occurs within the first three minutes after sudden cardiac arrest; for every minute that passes from collapse to defibrillation, survival decreases seven to ten percent.

“The majority of arrests do not occur in hospital in front of us, they occur at home with loved ones, or in the mall or in some other place out in the community,” says Carol Fridal, a registered nurse in the emergency department at Unity Point Health-St. Luke’s who’s also trained as an American Heart Association Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) instructor. “Those first minutes provide the greatest chance of having the patient survive. The response time in Cedar Rapids is great, but every minute counts when it comes to your heart. Recognizing the situation, calling for help (911), starting CPR and getting an AED are the key things to increase survival.”

CPR has been around for more than 50 years. If you have not been trained in CPR or are worried about giving mouth-to-mouth to a stranger, you can do chest compressions only, known as Hands-Only CPR: Call 911, and push hard and fast in the center of the chest to the beat of the Bee Gee’s “Stayin’ Alive.” Full CPR training is available locally through the American Heart Association, hospitals, and agencies like the Red Cross and First Voice.

CPR keeps blood and oxygen circulating in the body until advanced medical help arrives. An AED can restart the heart, providing a better chance of survival. Today, AEDs are increasingly available communitywide — they’re in the public library and the mall, in schools, sports venues and churches, at the fairgrounds and in every police car in Linn County. Many CPR courses incorporate AED training.

“The frequency of seeing AEDs in the public has doubled, tripled, quadrupled in the last ten years,” Fridal says. A machine that delivers an electric shock to the heart may sound intimidating to the lay person, but Fridal says they are easy to use: “Once you open it up and turn it on, it tells you what to do every step of the way. Really, anybody can use one. But, ideally, we’d love to have everybody go through training — it gives you an opportunity to handle one and find out that it’s not so intimidating, and to feel more prepared in the event of an emergency.”

Fridal urges people to remember that cardiac arrest knows no age. It can strike anyone, at any time. Each year more than 300,000 adults and 7,000 children will be affected by sudden cardiac arrest. The best way to be prepared for an unexpected emergency — and help your loved ones — is to get trained on proper response techniques.

“The typical class is only about three hours,” she says. “And people are so empowered and excited that the time goes very quickly. I pray that nobody ever has to use CPR, but if they’re trained and they’re prepared, they can make a difference and save a life. What they do is just as important as what we do in the hospital.”

Heart Attack or Sudden Cardiac Arrest?

A heart attack occurs when a blocked artery prevents blood from reaching a section of the heart. Symptoms may be immediate and intense, or they may start slowly and persist for hours, days or weeks before the attack occurs. The heart usually does not stop beating during a heart attack. Still, don’t wait more than five minutes to call 911. It’s best to get to the emergency room right away.

Sudden cardiac arrest occurs suddenly and often without warning. It is triggered by an electrical malfunction in the heart that causes an irregular heartbeat. If someone is not breathing normally and is not moving or unconscious, call 911 immediately and begin CPR. If an AED is available, use it as soon as possible.

Most heart attacks do not lead to sudden cardiac arrest, but heart attacks are a common cause of sudden cardiac arrest.

Source: American Heart Association

This story originally appeared in The Gazette’s American Heart Month special section, published on Feb. 2, 2014.

Read more: http://thegazette.com/2014/02/03/empower-yourself-learn-cpraed/#ixzz2tEjgOCk5
For more information on our in person or online CPR & AED training classes, please fill out the form below or contact us at 319-377-5125!

CPR Facts & Statistics

February 12, 2014
  • About 75-80% of all out-of-hospital cardiac arrests happen at home, so being trained to perform cardiopulmonary resuscitation (CPR) can mean the difference between life and death for a loved one.
  • Effective bystander CPR, provided immediately after cardiac arrest, can double a victim’s chance of survival.
  • CPR helps maintain vital blood flow to the heart and brain and increases the amount of time that an electric shock from a defibrillator can be effective.
  • Approximately 95% of sudden cardiac arrest victims die before reaching the hospital.
  • Death from sudden cardiac arrest is not inevitable. If more people knew CPR and had an Automated External Defibrillator (AED) to use, more lives could be saved.
  • Brain death starts to occur four to six minutes after someone experiences cardiac arrest if no CPR and defibrillation occurs during that time.
  • If bystander CPR is not provided, a sudden cardiac arrest victim’s chances of survival fall 7-10% for every minute of delay until defibrillation. Few attempts at resuscitation are successful if CPR and defibrillation are not provided within minutes of collapse.
  • Coronary heart disease accounts for about 450,000 of the nearly 870,000 adults who die each year as a result of cardiovascular disease.
  • In 2013, more than 360,000 people in the United States died from Sudden cardiac arrest (SCA).  Sudden Cardiac Arrest is most often caused by an abnormal heart rhythm called ventricular fibrillation (VF). Cardiac arrest can also occur after the onset of a heart attack or as a result of electrocution or near-drowning.
  • When sudden cardiac arrest (SCA) occurs, the victim suddenly collapses, becomes unresponsive to gentle shaking, stops normal breathing and may be only occasionally gasping.  Immediately call 9-1-1 and provide CPR and use an AED, if one is available!

For more information on Sudden Cardiac Arrest (SCA) or a FREE CPR training session, fill out the form below!

Stayin’ Alive

January 29, 2014

You HAVE to check out this video!

CPR can save lives and it’s not hard to learn!

If you witness someone experiencing cardiac arrest first call 9-1-1 then administer CPR.

The current accepted method for untrained rescuers is “Hands Only CPR”, which involves 100 compressions per minute with no breaths. If you administer chest compressions to the beat of the Bee Gees’ “Stayin’ Alive” or Queen’s “Another One Bites the Dust” you will achieve that rate. You should continue to do chest compressions until help arrives or the victim wakes up. It’s normal to feel pops and snaps when you first begin chest compressions, but don’t stop. You’re not going to make the victim any worse.

Thanks to the Chattanooga Fire Department for teaching us all a valuable lesson on the importance of CPR and dancing!

To learn more about online or in person CPR training fill out the form below.

Copyright: http://www.chattanooga.gov/fire-department/fire-dept-videos

UNDEAD…. ????

January 11, 2014
First Voice - Making Minutes Matter

http://www.firstvoice.us  – Making Minutes Matter

CPR will save a life…..

You have to just check this out for yourself! 


October is National Sudden Cardiac Awareness Month

October 27, 2012

While the month of October may be ending, the nation’s leading silent killer will remain standing. Sudden Cardiac Arrest (SCA) kills 1,000 people PER DAY in the United States alone. That is approximately 1 life every minute.

When an organization reviews their Emergency Response Plan (ERP) they should consider addressing life-threatening emergencies that are likely to occur at their facility.SCA should be a topic that is covered during review of the organization ERP if the local EMS or first responder teams can not get to the VICTIM (from time of their collapse, not from time of the 9-1-1 call) in well under 4-6 minutes. With national averages for EMS response being 8-10 minutes in urban areas and higher than that in rural areas; it is highly likely that almost any organization should consider the implementation of an Automated External Defibrillator (AED) program to offset the risk of death occurring from any SCA event at their facility.

Here are some key facts on why any workplace or organization where people pass through, congregate, and work should consider AEDs.

1) Many victims of SCA did not know they were at risk, and could not recognize warning signs, if any had been present. In fact, two-thirds of SCA deaths occur without any prior indications of heart disease. Anyone can experience sudden cardiac arrest, including healthy infants, high school athletes, and healthy athletes or people in their 30s and 40s who have no sign of heart disease. There are certain populations that have been shown to be at higher risk but SCA is a silent and deadly killer that is non-discriminatory in that it will take the life of any age, any rage or any gender of person. This fact is vital because the victim can not be equipped to properly save their life if they do not know they have a heart condition.

2) CPR alone is not enough. Ninety-five percent of victims of SCA die because they do not receive medical attention in time. Currently, defibrillation delivered within the first 6 minutes of an SCA accounts for the 5 percent survival statistics. Survival can be as high as 90 percent if treatment is initiated within the first 4–6 minutes after SCA. The rate decreases by about 10 percent each minute longer. Those who receive a life-saving shock from an Automatic External Defibrillator (AED) have a good long-term outlook.

3) There are Good Samaritan Laws to protect users of AEDs and organizations like Think Safe can provide you a turnkey AED Acquirer/Owner package that puts the right AED program in place at your facility to protect you from any liability risks. With the purchase of any equipment at your facility, the costs and risks of keeping it maintained have to be considered. That should not be any different with the purchase of an AED. However, easy to use cloud based SAAS self-maintenance low-cost tracking solutions such as www.firstvoicemanager.com exist to ensure that someone at your facility does the AED check regularly and has a readily available servicing log with the click of a mouse.

While good quality CPR is important to saving the life of anyone who is unresponsive, for SCA events it is important and essential to have an AED. Think Safe has AED complete packages available for close to $1,000 that include an AED Administrator Toolkit, training, servicing and any tool needed for your AED implementation and management.

For more information on Sudden Cardiac Arrest (SCA) and how to be better prepared contact Think Safe at 888-473-1777 or or complete the form below. Ask to see our First Voice Manager webinar or our AED Acquirer webinar — guaranteed to be comprehensive and educational regarding proper AED program implementation and easy long term care!